Tropical Smoothie Cafe

Cami R. 

on Google

2 months ago

They need to do a better job of paying attention to putting the correct ingredients in the smoothies. Their carelessness could cause someone with a severe allergy to have an adverse reaction. I ordered two smoothies and modified them with added spinach. A simple non complicated addition, right? However, what I got was two smoothies with added ginger which completely messed up the taste of the drinks. By the time we realized the error that was made, we were already a good distance from the store as this was a to go order. Ver... read more

Kay T 

on Google

2 months ago

I had picked up my order for two drinks and had accidentally dropped one on my way to the car. Instead of saying I would need to pay the manager offered to remake my drink! True customer service and appreciation. 

L Barnhill 

on Google

2 months ago

Had no idea they add sugar to their smoothies. Bought one & it was disgustingly sweet, immediately walked back in store to ask why it was so sweet, the manager sitting to the side advised that all of their smoothies have sugar added, but I explained the description does not say sugar… he reply’s abrasively, it’s the small print. Then further explains, I am the only customer who’s questioned that & reiterated all of their smoothies have it added & extremely reluctant to remake for me. They weren’t rude but very condescending ... read more

Ashley Davis 

on Google

3 months ago

I came to this location tonight after working a long 12 hour shift in the ER excited to get my smoothie for the night and I was greeted with a rude unpleasant and unprofessional young black woman with gold hair, managing the drive-through. Maybe it’s the southern In me, but in place of business, I’m used to being greedy professionally and Told thank you have a nice day after I spend my money I didn’t get neither. When I pulled up to the drive-through, the girl said tropical smoothie I said excuse me she said “hello” I went o... read more

Parker M 

on Google

3 months ago

Listen up fellow consumers, if you want epic customer service, and someone that seems to go the extra mile to make customers feel valued, while also making a pretty epic smoothie, make sure you ask for Samar at this location (pronounced Summer)!!! He even had the diabetic suggestions at the ready and was very knowledgeable about all products, while giving noteworthy customer service. Management/corporate, you all should invest heavily in him. Give him is gown store and or district and let him show the company as a leader, a ... read more