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Tropical Smoothie Cafe

4.1

About this business

Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations. 

Location details

4797 Commercial Dr, New Hartford, NY 13413, New Hartford, NY, 13413, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.184 reviews
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Lisa Overton's profile image
Lisa Overton 
on Google
a week ago

I once gave this place a great review. The previous manager hired my daughter and told her to wait for an email from HR. Week after, she gets told “HR is out for the week”. Ok. Week after that, she gets told HR will contact her. Next day - shit hits the fan at Tropical Smoothie and the manager gets fired. I ask the owner about my daughter she tells me have her come in. She comes in next day and meets with her. Tells her she’ll get an email from HR. A day passes. She gets an email from owner herself saying she chose not to hi... read more

Ibraheemalharbi57 Alharbi's profile image
Ibraheemalharbi57 Alharbi 
on Google
2 weeks ago

Walked in there was called a terrorist really inappropriate walked start out. Guy was being aggressive after being confronted. 

A mobaraz's profile image
A mobaraz 
on Google
2 weeks ago

Horrible horrible experience the minute me and my fam walked in they called us a terrorist thinking it was funny. He seen us covered head to toe and wanted to make a joke and when no one laughed he goes it’s a joke. I said “the joke obviously wasn’t funny “ he was giving us an attitude and kept repeating “it’s a joke” but if the roles were reversed and we said something he woulda been very very upset saying the same thing “it wasn’t funny “ 

Alexandria Case's profile image
Alexandria Case 
on Google
2 weeks ago

Loaded with roaches do not eat here 

The Name's profile image
The Name 
on Google
3 weeks ago

Wish I could give a better review as I rlly like this place’s food & smoothies. The customer service however is AWFUL. I’ve never seen a manager who clearly has not ever had customer service training. I went in to redeem my free smoothie since it was the free week for members & the cashier (who was new) had no idea how to do it which is completely fine. He was very nice. However, the manager who is named Rob btw, got pissed off at me for asking him to redeem my smoothie & said that I was in there 3 days ago since I just join... read more

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Frequently asked questions about Tropical Smoothie Cafe

How is Tropical Smoothie Cafe rated?

Tropical Smoothie Cafe has a 4.1 star rating with 84 reviews. 

When is Tropical Smoothie Cafe open?

Tropical Smoothie Cafe is closed now. It will open at 7:00 a.m. 

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