Tropical Smoothie Cafe

Florida Rose P 

on Google

3 weeks ago

I absolutely love Tropical Smoothie Café; however, this particular location may benefit from additional staff training regarding smoothie preparation. My smoothie was not blended thoroughly and contained large chunks of banana, pineapple, and ice. Unfortunately, I could not even drink it through a straw and had to use a spoon instead. I had stopped visiting this location for a while and recently decided to give it another chance, but I was reminded why I stopped coming in the first place. Properly blending a smoothie is a ba... read more

Queen 

on Google

a month ago

I go to the Miami Gardens location at least 3 times a week. I was very disappointed today. This is my first time seeing the worker Chanda and she was so rude and nasty to me. I asked if she can give me the rest of the smoothie that I paid for. She quickly poured it out and said I can't. I explained they gave it to me yesterday, like they usually do. Chanda rolled her eyes and became sarcastic. Manager Jordan explained that I would have to pay for the cup, but Chanda poured it out so quick without giving me the choice. My smo... read more

Joseph C. 

on Google

a month ago

So happy to have returned to this franchise after not having them in a long time. The wrap and smoothie were as deliciously satisfying as I remember. The workers were kind and efficient and definitely deserve a raise and a union. Unfortunately it is a fast franchise in the suburban Floridian America the Beige wasteland... and this one design-wise (inside and out) was more soulless and stripped of any aesthetic or feeling of being in the tropics. So while we can appreciate its corporate standardized efficiency, can't help but... read more

Jasmin L 

on Google

3 months ago

After ordering via Uber Eats, I received a partial order (a common mistake with this particular store and an entirely inedible meal. I order the jerk chicken wrap which has not only over salted items (rice) but the pineapples taste spoiled! After reporting and rewrapping the meal, I opened my cookie package and was disappointed that the cookie was stale. My overall experience was less than ideal and I'm hesitant on placing any orders through Tropical Smoothie, ever again. I called the store in order to help rectify the situa... read more