Tropical Smoothie Cafe

Queen 

on Google

4 days ago

I go to the Miami Gardens location at least 3 times a week. I was very disappointed today. This is my first time seeing the worker Chanda and she was so rude and nasty to me. I asked if she can give me the rest of the smoothie that I paid for. She quickly poured it out and said I can't. I explained they gave it to me yesterday, like they usually do. Chanda rolled her eyes and became sarcastic. Manager Jordan explained that I would have to pay for the cup, but Chanda poured it out so quick without giving me the choice. My smo... read more

Joseph C. 

on Google

6 days ago

So happy to have returned to this franchise after not having them in a long time. The wrap and smoothie were as deliciously satisfying as I remember. The workers were kind and efficient and definitely deserve a raise and a union. Unfortunately it is a fast franchise in the suburban Floridian America the Beige wasteland... and this one design-wise (inside and out) was more soulless and stripped of any aesthetic or feeling of being in the tropics. So while we can appreciate its corporate standardized efficiency, can't help but... read more

Jasmin L 

on Google

a month ago

After ordering via Uber Eats, I received a partial order (a common mistake with this particular store and an entirely inedible meal. I order the jerk chicken wrap which has not only over salted items (rice) but the pineapples taste spoiled! After reporting and rewrapping the meal, I opened my cookie package and was disappointed that the cookie was stale. My overall experience was less than ideal and I'm hesitant on placing any orders through Tropical Smoothie, ever again. I called the store in order to help rectify the situa... read more

Jimmy Jackson 

on Google

2 months ago

Bad customer service cashier not informed on the menu at all.