This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Tropical Smoothie Cafe
- Juice Bars & Smoothies
- Richmond, TX
About this business
Location details
5620 W Grand Pkwy S, Richmond, TX 77406, Richmond, TX, 77406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
⭐⭐ I’m very disappointed with my experience today. I ordered my usual Mixed Greek Yogurt Bowl, which I get about three times a week, and it is normally made with almonds. Instead, my bowl was covered with coconut. I am allergic to coconut, so I could not eat the bowl and had to throw the entire thing away. This wasn’t just a small mistake—the amount of coconut on the bowl was significant enough that I could not safely consume it. I tried calling the store five times to address the issue, but no one answered. I understand ... read more
Smoothie and grilled chicken flatbread always hot and the smoothie always fresh. Great service
As a frequent customer here, I was met with very poor customer service on my last visit. I attempted to redeem a promotion for a free smoothie with your food purchase. When attempting to redeem it logged me out of my account and continuously gave login errors messages. I explained this to the manager ( who would only identify himself as P. Hemal). He very rudely told me there was nothing he could do and he would not honor it without the app even after I showed him the email. Mind you I'm in the driv-thru with a line of cars ... read more
Would give 0 stars if I could. Customer service was terrible and it was from the manager
Terrible customer service from the manager on duty. I order the mango magic once a week and today at this location it was terrible. Instead of acknowledging that,he was rude and condescending. I definitely don’t recommend this location
Frequently asked questions about Tropical Smoothie Cafe
How is Tropical Smoothie Cafe rated?
Tropical Smoothie Cafe has a 4.1 star rating with 309 reviews.
When is Tropical Smoothie Cafe open?
Tropical Smoothie Cafe is open now. It will close at 9:00 p.m.
Browse nearby in Richmond, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com