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Tropical Smoothie Cafe

3.0

About this business

Location details

6445 FM 1463 Suite #190, Katy, TX 77494, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.077 reviews
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Janice Chong's profile image
Janice Chong 
a week ago

Update: It’s insane that you would look up my work place. Fortunately, that isn’t where I work and you can even call and verify. But it’s good for your customers to see what length of psychotic behavior you all are showing us. I’m updating my review based on the response I received. My review is for this location. The owner is rude and very condescending. I didn’t expect him to take any accountability for his immature behavior — and he proved me right. Actions speak louder than words, and clearly, there are many unhappy cust... read more

Janice Chong's profile image
Janice Chong 
a week ago

I had a very upsetting experience here. The owner was extremely rude and dismissive from the moment I arrived. I had clearly informed him that my child has a severe nut allergy, yet my order was still prepared incorrectly. When I brought it up, he responded by saying, “Well, why did you come to a place that has nuts?” — which was completely inappropriate and insensitive. His tone and attitude made me feel unwelcome and disrespected. No customer deserves to be spoken to this way, especially when raising a legitimate health co... read more

Siorelys Zavala's profile image
Siorelys Zavala 
a month ago

I love Tropical Smoothie but here the service is terrible and what surprises me the most is that it is the owner! Super arrogant and not at all friendly! I don’t think it’s a good example for its employees He made the smoothie and I told him that I didn’t want orange juice and I put too much water I couldn’t even taste the taste of the fruits! 

Tia T's profile image
Tia T 
3 months ago

Came here this past weekend and ordered the jerk chicken wrap with added bacon. The person whom I bought the wrap for, informed me that bacon was not added. I saw bacon written on the order, but for some reason it was not added. I also ordered the hummus veggie for myself and it did not taste too good, and I was not able to finish it. The girl taking my order also asked me about sides. I wanted to get the corn thinking it was an option with the meal and I asked for clarification and she said yes it was an option, but then I ... read more

Keion Snowden's profile image
Keion Snowden 
3 months ago

I love tropical smoothies but this is by far the worst location. Of course this is a franchise owner who is rude and racist. No one greets you when you walk in and the owner is flat out rude but expects someone to spend their money at this location. The owner did not have comprehension skills to process what I was saying . He said I am the owner sir that’s besides the point . If you complete a survey you can get a smoothie for $1.99 . I even provided the code from and receipt . I tried explaining this to him he didn’t unders... read more

Frequently asked questions about Tropical Smoothie Cafe

How is Tropical Smoothie Cafe rated?

Tropical Smoothie Cafe has a 3 star rating with 77 reviews. 

When is Tropical Smoothie Cafe open?

Tropical Smoothie Cafe is closed now. It will open at 7:00 a.m. 

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