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Tropical Smoothie Cafe
- Juice Bars & Smoothies
- Albertville, AL
About this business
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.
Location details
7661 US-431 Suite 100, Albertville, AL 35950, Albertville, AL, 35950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
My issue is not the food. My mother and sister get the food and they say it’s good. My issue is with the staff. I’ve seen firsthand how inexperienced, unprofessional, incompetent, and how impolite the staff have been every time I’ve been through the drive through. Our orders come out wrong, sometimes we’re not given the price for the food, the staff focus on taking instead of working, and the Hispanic girl at the window will give dirty looks towards us. This is unacceptable behavior. Teach your workers good proper etiquette ... read more
Horrible customer service and management doesn't care. Every negative review gets same cut and paste "contact us at this link response ". I provided my name and contact number when your worthless employees ignored us while playing around.
Three strike outs in one month, we're done! have been coming to this location for the last three years and was usually satisfied until now. Three visits in 1 month with less than poor service. three weeks ago went in for smoothies and Chicken pesto. Got smoothies and watched as our pesto's sat on the prep counter while the three girls were gossiping and laughing until I asked them to please finish our order. Last week we came in and ordered two Mango Monsoons and when they arrived divided up in four kids cups. We were advise... read more
Was there today and evidently the employees are too busy playing around to serve, so we left!!!
I’ve visited this location several times, and unfortunately, the experience is consistently disappointing. The staff often come across as unprofessional and lacking basic customer service skills. Orders are frequently incorrect or sloppily prepared—when I order a wrap, it's usually tossed onto a tortilla and barely wrapped, as if done with no care or attention. The atmosphere feels rushed and inattentive, and many of the employees seem disengaged or indifferent toward the customers. There’s a noticeable lack of training, whi... read more
Frequently asked questions about Tropical Smoothie Cafe
How is Tropical Smoothie Cafe rated?
Tropical Smoothie Cafe has a 3.9 star rating with 118 reviews.
When is Tropical Smoothie Cafe open?
Tropical Smoothie Cafe is open now. It will close at 9:00 p.m.
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