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458 Heymann Blvd Suite B, Suite B, Lafayette, LA, 70503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This review is strictly to salute a phenomenal employee and wonderful customer sevice experience. I wanted a particular smoothie but did not see it on the on-line menu. I called the actual store & a beautiful soul explained that it wasn't on the menu any longer but she could make it for me. She said that it was past time for a call-in order. I told her no problem-I live very close & will be there shortly. My husband & I walked in and saw 2 people-1 sweeping & 1 other. Neither said hello or offered to assist. After approximat... read more
Such a friendly staff and and food and smoothies are the best.
. They suck. This is the second time they didn’t deliver my food and it’s been a hassle trying to get someone competent on the phone to issue a refund. Completely ridiculous.
Business response:
We want to apologize for your missing deliveries, Sara, and appreciate your bringing this to our attention. Would you please provide us with more details at https://www.tropicalsmoothiecafe.com/contact/ so we can find out why your orders weren’t delivered and make this right for you? Thank you.
Business response:
We'd want to apologize for the experience you had at our cafe, Holly. Would you please send us a private message with your phone number? We'll have our Director of Operations reach out to you personally. Thank you.
Smoothies are delicious I love their customer service
Smoothies are good but they take forever!!! Over 20 minutes waiting for two smoothies and they weren’t busy
Business response:
Bryan, we are very disappointed to see we did not meet your expectations or, quite frankly, our own. It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go www.tropicalsmoothiecafe.com/contact/ and provide more details so we can make this right.
They are serving COVID-19 smoothies do not eat here gross rude unprofessional management
I go here about 4-5 times a week (I'm obsessed with their Bahama Mama smoothie!). That one smoothie lasts me like 4-5 hours and gets me through my work day a little happier. ☺️ It's always really clean inside and everyone is usually super friendly even though I'm sure it's annoying I do curbside the majority of the time 😜 I'm appreciative that they offer it because it saves me time on my way to work, especially when they're more busy. I'm looking forward to trying more of their menu - I've only gotten through a few drinks s... read more
Tropical Smoothie Cafe has a 4.5 star rating with 297 reviews.
Tropical Smoothie Cafe is closed now. It will open at 9:00 a.m.
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