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Tropical Smoothie Cafe

4.5

About this business

Location details

458 Heymann Blvd Suite B, Suite B, Lafayette, LA, 70503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5297 reviews
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Kecia Cathey's profile image
Kecia Cathey 
recommend  Recommended
4 years ago

This review is strictly to salute a phenomenal employee and wonderful customer sevice experience. I wanted a particular smoothie but did not see it on the on-line menu. I called the actual store & a beautiful soul explained that it wasn't on the menu any longer but she could make it for me. She said that it was past time for a call-in order. I told her no problem-I live very close & will be there shortly. My husband & I walked in and saw 2 people-1 sweeping & 1 other. Neither said hello or offered to assist. After approximat... read more

Leighton Bradley's profile image
Leighton Bradley 
recommend  Recommended
4 years ago

Such a friendly staff and and food and smoothies are the best. 

Sara Hixson's profile image
Sara Hixson 
4 years ago

. They suck. This is the second time they didn’t deliver my food and it’s been a hassle trying to get someone competent on the phone to issue a refund. Completely ridiculous. 

Business response:

We want to apologize for your missing deliveries, Sara, and appreciate your bringing this to our attention. Would you please provide us with more details at https://www.tropicalsmoothiecafe.com/contact/ so we can find out why your orders weren’t delivered and make this right for you? Thank you. 

Holly Fagan's profile image
Holly Fagan 
4 years ago

Business response:

We'd want to apologize for the experience you had at our cafe, Holly. Would you please send us a private message with your phone number? We'll have our Director of Operations reach out to you personally. Thank you. 

Ticia True Libra Robinson's profile image
Ticia True Libra Robinson 
recommend  Recommended
4 years ago

Smoothies are delicious I love their customer service 

Bryan Reed's profile image
Bryan Reed 
4 years ago

Smoothies are good but they take forever!!! Over 20 minutes waiting for two smoothies and they weren’t busy 

Business response:

Bryan, we are very disappointed to see we did not meet your expectations or, quite frankly, our own. It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go www.tropicalsmoothiecafe.com/contact/ and provide more details so we can make this right. 

Pamela Moses's profile image
Pamela Moses 
4 years ago

They are serving COVID-19 smoothies do not eat here gross rude unprofessional management 

Adisa Horlartunde Sunday's profile image
Adisa Horlartunde Sunday 
recommend  Recommended
4 years ago
Bree Wingerter's profile image
Bree Wingerter 
recommend  Recommended
4 years ago

I go here about 4-5 times a week (I'm obsessed with their Bahama Mama smoothie!). That one smoothie lasts me like 4-5 hours and gets me through my work day a little happier. ☺️ It's always really clean inside and everyone is usually super friendly even though I'm sure it's annoying I do curbside the majority of the time 😜 I'm appreciative that they offer it because it saves me time on my way to work, especially when they're more busy. I'm looking forward to trying more of their menu - I've only gotten through a few drinks s... read more

Frequently asked questions about Tropical Smoothie Cafe

How is Tropical Smoothie Cafe rated?

Tropical Smoothie Cafe has a 4.5 star rating with 297 reviews. 

When is Tropical Smoothie Cafe open?

Tropical Smoothie Cafe is closed now. It will open at 9:00 a.m. 

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