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Tristar Hotel Management
- Hospitality
- Scottsdale, AZ
About this business
Location details
8747 E Vía De Commercio Suite 101, Scottsdale, AZ, 85258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had the pleasure of working with TriStar Hotel Group and its team for about 4 years now. The level of customer service is excellent and combined with over 200 years experience in hte Hotel industry is an absolute positive to any Hotel owner or partners. We would highly reccomend TriStar as a top noche Hotel Management Company.
Tristar Hotel Group (Holiday Inn, Holiday Inn Express and Comfort Inn)in Bloomington Indiana required Indiana University parents who wanted to book for 2020 graduation weekend to book one year in advance and to pay with check or cashier’s check. I was shocked I wasn’t able to use my IHG credit card for my reservation at the Holiday Inn Express. Due to the COVID-19 pandemic graduation was cancelled. Parents were told that once these hotels received their PPE loans from the government stimulus they would issue refunds. Tristar... read more
Tristar Hotel Group manages a few hotels in Bloomington, Indiana. We have stayed in the Comfort Inn there a number of times while visiting our son who attends school at IU. We paid one year in advance for 2 hotel rooms for 2 nights for graduation weekend. The normal price of a room is under $90 but we paid $389 per room and night. We were required to pay by check. When Covid struck and everything was cancelled, we were assured vis email that our money would be returned. Tristar Hotel Group applied and received a government l... read more
Great management company! I have been staying long term in one of their properties, Pima Inn & Suites in Scottsdale. During my long term stay, Tristar was very responsive and their representative I have contacted when I needed was prompt and personable. I prefer properties that I can establish a nice communication channel for my longer stays and Tristar delivered with their service at Pima Inn & Suites.
Can’t get anybody on the phone or get them to return my phone calls. I’ve left multiple messages and sent emails. Not sure how you run a business where nobody answers the phones, returns calls or answers emails?? Also don’t give them any money. Wouldn’t take credit card for hotel reservation for a graduation , had to send a check . Now with no graduation due to COVID they won’t give us a refund.
Frequently asked questions about Tristar Hotel Management
How is Tristar Hotel Management rated?
Tristar Hotel Management has a 3.4 star rating with 10 reviews.
When is Tristar Hotel Management open?
Tristar Hotel Management is open now. It will close at 6:00 p.m.
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