TriStar Hendersonville Medical Center

muddy Waters I. 

on Birdeye

a year ago

I read an article...One of the 250 best hospitals in America. " Exceptional, patient-focused culture" If 1 plus 1 equals 2 Exceptional patient -focused culture must equal the following. 1. Non responsive to patient need help who has limited mobility in using the restroom. Solution - just do it in the bed and sit in it for an hour 2. Deliver lunch and assistance for a patient with limited mobility arrives 30 minutes after lunch is delivered. Call to nurse button must not be working...again. Light is on..no response 3.Trash ... read more

Tahseen H. 

on Birdeye

2 years ago

I take my kid to the ER in the morning at 6 o’clock because he cannot sleep from his ear infection , 1- I asked the nurse to she bring me a cup of water she say I will be back and she never back 2- I call her on the speaker for a cup of water and she come to the room and she say we waiting for the results and we go from there 3- again I called her on the speaker for a cup of water she say I will be there and she never come She was very bad nurse. Finally she come back with the paper and she tried to read very fast, and she ... read more

Heather D. 

on Birdeye

2 years ago

This one star is only concerning the Emergency Room department and the lack of care and professionalism in this particular area. First, I would like to add that I have had at least 6 surgeries and 4 hospital stays at this hospital. The same day surgery team and the main hospital are wonderful. I've left excellent reviews regarding these two areas. The Emergency Room department and staff is a totally different story. When I came in to this ER, it was only 6 chairs inside and one hospital registration attendant. Immediately, i... read more

Van S. 

on Birdeye

2 years ago

I would like to thank everyone at Hendersonville Tristar for being so kind and making my stay so great when I was in so much pain! You made it an absolute pleasure to be around such wonderful people that made you feel like you were their number one priority! All of you were so polite and kind and I would highly recommend you to anyone that needed the best professional care available! Thank you so much you are the best!