Trinity Health Of New England Medical Group - Neurology

Tam Jen 

on Google

6 months ago

I only leave off one star because of the check in process. It was lengthy because the check in and check out window seemed to be the same and there was an issue that created a hold up. The staff was fine but didn't acknowledge the delay - more than 10 mins- and l was concerned that it would appear we were late for our appt. Dr.Catton's first impression at our first visit restored a great deal of faith, hope and care in the medical field. He is a kind and patient doctor. He was thorough with explanations and not at all lookin... read more

Elvia Galo 

on Google

8 months ago

The woman that picks up the phone, is always so rude. She gets so annoyed easily and it’s so saddening. As patients that call that possible have neurological issues you’d think she’s friendlier. I’ve called over multiple times sending fax number and every time I call back she says she never received it like ??? 

robert baver 

on Google

a year ago

This staff has made 9 errors with me since December. This includes 5 fax errors (not receiving a fax), sending scripts to the doctor instead to the patient, sending the script changing the dosage without discussing the change, and sending the script to the wrong pharmacy. It’s too bad because the doctor knows his stuff but there is clearly a breakdown in communications here