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Trilogy Kitchens & Remodeling

3.7

About this business

Location details

532 S Arthur Ave, Arlington Heights, IL, 60005, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.717 reviews
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Cece M.'s profile image
11 years ago

Loved Megan, didn't love (or even like) Tricia. Tricia is unfriendly, rude even, and not terribly helpful. I'd love to go back and work with Megan but to be honest, I'm too afraid of Tricia. She seemed bored and annoyed by my questions and almost angry when I didn't see the point she was trying (but often unable) to articulate. When I walked in for our appointment she was standing there with her arms folded, watching me. No one else in the store. After a long, uncomfortable silence I finally said "Hi, I'm Cece". And she just... read more

Joanne D.'s profile image
Joanne D. 
12 years ago

Unprofessional & Never Shows Up On Time! I recently hired Trilogy Kitchens & Remodeling in Arlington Heights Illinois and I couldn't have been more disappointed! It all seamed at first like they knew what they were doing but boy was I wrong. I am writing this review out of anger so I hope I can portray the correct picture of a company this dose not know a thing about remodeling let alone kitchen design. No one at this company has EVEN been to any design school or any type of general contact training, so how and the world can... read more

Dan B.'s profile image
13 years ago

Worst Remodeling Company to Deal With! – I completely AGREE with the disappointed customers. This store lacks the construction experience it takes to run a good construction company. Trilogy Kitchens & Remodeling is ran by 2 women who have no construction or formal design experience what so ever! I am so discussed I spent money with them, then I had to pay someone else for fix all there mistakes. They even talked me out of getting construction permits when I know I could be fined by the village for not getting them. What kin... read more

Lorri W.'s profile image
Lorri W. 
13 years ago

Excited I Chose Trilogy – I over the past 10 years I have always dreamed about the kitchen I longed to have. I spent the past year getting closer to having my dream. I researched where I would choose to make this all happen. With lots of design studios in Arlington Heights, I did not know where to begin. While walking down the streets of Arlington Heights I could not help but stop into Trilogy Kitchens. For what I saw just looking into through the window it was a step above the rest. I met Ashley, Meghan, and Tricia just as ... read more

Calvarnson's profile image
Calvarnson 
13 years ago

Unprofessional Remodeler – This place sucks...Tricia sucks 

sarahmj's profile image
13 years ago

Happy with Kitchen Remodeling – The experience with Trilogy was great from beginning to end! I worked primarily with Ashley; starting with the product selection and planning. She was extremely helpful and dedicated, with great ideas and a good listener. We worked very well together. Ashley was always professional and responded quickly to all my requests and concerns. In addition, she was present most days when workers were at my home. All work was completed on time and to my satisfaction and according to plan. The workers we... read more

Clearbrooks1254's profile image
Clearbrooks1254 
13 years ago

Extremely Happy Customer – Trilogy Kitchens and Remodeling in Arlington Heights has my approval. It's not every day you meet a construction company you can trust. I trusted Trilogy with not only their opinions but knowing that corners were not going to be cut. I recently worked with Ashley Avery on the remodel of my kitchen. I at times felt like the difficult client while picking out materials, but she reminded me the value of my business as her client. Trilogy kitchens made my dreams come true. Two neighborhood friends are ... read more

TonyDisappointed's profile image
TonyDisappointed 
13 years ago

Totaly Agree with Dissaponted Customers!! – I didnt get a kitchen from them, but I did get a quote. What a joke!! How could my kitchen cost $15,000!! I went to Home Depot, Lowes and 2 other small kitchen companies and they came in at $4000 and $5000. Do these girls think Im stupid! With the town having 3-5 kitchen stores (way to many for Arlington Heights anyway) there is no room for these robbers! 

my beautiful kitchen's profile image
my beautiful kitchen 
14 years ago

No Headache Kitchen Remodel – I am sorry to see complaints about this company. We had a wonderful experience with them. We had them gut our kitchen and everything was a great experience. We were actually sad to see them go. Nine times out of ten they would be at the house before my husand left for the day and still here when he got home. They had wonderful ideas with the design and the construction of the kitchen we moved plumbing, electrical and gas without any problems. My husband and I thought we had some great ideas abou... read more

Frequently asked questions about Trilogy Kitchens & Remodeling

How is Trilogy Kitchens & Remodeling rated?

Trilogy Kitchens & Remodeling has a 3.7 star rating with 17 reviews. 

When is Trilogy Kitchens & Remodeling open?

Trilogy Kitchens & Remodeling is closed now. It will open on Tuesday at 10:00 a.m. 

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