Trillium Specialty Hospital

Mandy K. 

on Citysearch

14 years ago

Please don't send your loved ones to Trillium. My grandmother was supposed to be there for Rehab, and then home in a few days after a surgery. Now she's in ICU fighting for life because of her care at Trillium. They didn't make sure that she ate or drank, and often forgot to even bring her food (I had to remind them several times). She went into kidney failure because she was so dehydrated and starving. Not once in the week we were there did I see a nurse wash their hands or put on gloves. Because of this my grandma's chest ... read more

concernedaunt 

on Citysearch

14 years ago

Tragic – This place looks nice on the outside, is in a nice location, but don't leave your loved ones there. My niece had her long hair cut from waist length to neck length (and it was always kept in a thich braid) and no one would confess to it. According to a dr at a nearby emergency center, she had a broken hip that had to have come from being dropped. A family member must be there for many hours, every day. Not enough staff and not enough staff who care. I would never recommend this place to anyone. If I could get my nie... read more

joshua2011 

on Citysearch

14 years ago

horrible – only thing i can say is that my father passed away here..... only 48 years old, he had a bed wound that was healing an he couldnt walk... i know that they did try to help but they did not follow procedures, he would be in his own poop for hours, pain meds would not come in for hours, the staff was over worked under forced.... some serious evaluations for how this place is run, needs to be done..... i know that i have alot of emotion behind this review but if they kept up on the job my father would still have been ... read more

tammysmithaz 

on Citysearch

15 years ago

Looks nice HORRIBLE CARE!!!! – The system they have in place to update their staff with residents care is inadequate. My sister witnessed a patient nearly get an additional dose of pain medication simply because the staff failed to check his chart prior to administrating his medication. My mother had orders changed by a Doctor that were neglected once again for failure to check her chart. Her chart had detailed wound care instructions that weren’t executed because the aids failed to review her chart. My mother is bedridden a... read more

11207 

on Citysearch

16 years ago

a good place of uncaring people – I agree with "unhappy 1010".We had an experience with Hearthstone of Sun City back in 2007.My husband got injured at his job in January of 2007and he was @St. Joes Hospital for about 5 months. He was very delicate,but after that time they felt he was good enough to be moved out in to Hearthstone.Right since the first time I went into that place I knew they had the worst service anyone could imagine.Right from the beginning I saw how they treated the patients.How uncaring they were.Even emplo... read more

Unhappy1010 

on Citysearch

17 years ago

It may look nice, but don't be fooled!! – It may look nice, but IT COULD BE THE END OF YOU to stay here!! This place is a patient warehouse!! They had about 1 nurse for 17 patients with a few aides helping out. My daughter claimed: "they don't like me, they don't answer my calls." I watched as she press the call button to have a procedure done. It was only after I went out and found someone that they came to check on what was needed. The person checking could not do the simple procedure, nor find the needed aide (specialist)... read more