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Internal Medicine Primary Care Group Practice affiliated with Trihealth
1775 Lexington Ave Suite 150, Cincinnati, OH, 45212, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The office staff and nurses are amazing here. Dr. Stephens, however, I would like to ask you to please remember your "why" when you became a doctor. You saw me today and didn't even see a human being sitting in your chair. Update: a week later and still haven't heard back from TriHealths PR.
The office staff and nurses are amazing here. Dr. Stephens, however, I would like to ask you to please remember your "why" when you became a doctor. You saw me today and didn't even see a human being sitting in your chair.
When trying to obtain patient records, they were completely unwilling to do anything to assist me with that. I submitted the TriHealth form but after that I never received my medical records. I was told they could not track it once they sent the request to THEIR document provider company. THEIR document provider said they never received. The doctor Marinda Benjamin's nurse, Angela, treated me as if I was stupid when I walked in to get answers and was not helpful at all.
I can't express how frustrated I am about this experience. Didn't want to write a negative public review but can't hold it off anymore. (1) scheduled for an annual physical and received a bill with a positive balance when it is supposed to be 100% covered by insurance. Called customer service and was informed that I need to contact my insurance by myself because I was the one who had questions about the bill NOT THEM. So I was put on responsible because you guys didn't communicate well? Why? Was waiting on doing the post cal... read more
TriHealth Queen City Physicians - University Station has a 4.1 star rating with 36 reviews.
TriHealth Queen City Physicians - University Station is open now. It will close at 6:00 p.m.
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