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Tri State Ford
- Car Dealers
- East Liverpool, OH
About this business
Location details
1503 Pennsylvania Ave, East Liverpool, OH, 43920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The car was listed on their website but was told that car was not available.
Got my own financing and scheduled my appointment to buy the truck and they sold it the day before. Could we have done a deposit to hold the vehicle? I don't know. Good communication and execution of a developed plan will lead to happy customers.
Business response:
Hi Paul. Thank you for taking the time to share your experience. We apologize for any inconvenience with the sale of the truck. We strive to provide excellent customer service and will be sure to review our policies regarding holding vehicles. We appreciate your feedback and hope to have the opportunity to assist you in the future.
I never was contacted about the vehicle so they get a "1".
Business response:
Marty, my name is Bryan Ballard and I am the GM here at Quality Motors. Will you call me at 620-331-6090 I would like to know more about this issue. Thank you
I set up an appointment with a sales person. I indicated I would be driving 90 minutes, close to 100 miles one way . I asked to be notified if the car sold . I was not . The sales person claims she emailed me to notify me. I never received an email even though I got all her other emails. .Poor customer service.
Great dealership, highly recommend. Doug Goodrow/GSM was straight forward on the deal, no games.
Business response:
Hi Dean, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
Very good they responded quickly and were very transparent I am still interested in the truck thank you john
Wanted to much for the vehicle, vehicle had damage. Offer for my trade was ridiculous
Ms. Laurie Williams was great. The staff was nice and everything was quick and easy with no problem at all. I recommend if you are looking for a car or truck this is the place to go. I am enjoying my new ride.
Business response:
Hello Netasha, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Very courteous and knowledgeable. Very helpful.
Frequently asked questions about Tri State Ford
How is Tri State Ford rated?
Tri State Ford has a 4.4 star rating with 22 reviews.
When is Tri State Ford open?
Tri State Ford is closed now. It will open on Monday at 9:00 a.m.
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