Trend Health Denton

Anonymous Anonymous 

on Google

a week ago

Absolutely terrible. Thrice I have had appointments for weeks and every time they call minutes before to cancel (or they don't even bother leaving a messga,despite it being a long drive out for me). 

A Leopardz 

on Google

a month ago

I was really disappointed with my experience at this office. I needed what should have been a fairly straightforward school physical and a form signed, but somehow the process required THREE separate appointments. What I expected to be quick and simple became unnecessarily long and drawn out. Dr. Holsten is nice enough personally, but everything moved incredibly slowly. I also came in with concerns about ongoing back pain and vertigo, and neither concern felt appropriately addressed. My back pain was essentially not addresse... read more

Tonya Antle 

on Google

a month ago

This is a very low budget and poorly run clinic. The nurses are nice, but I can’t get my prescriptions refilled. Last time I ran out I called repeatedly, and after not being able to reach anyone I had to go into the office and they told me I needed an appointment. They didn’t seem to care that I didn’t have my very important prescription. I also had to go in 3 times just to get a physical done. Last year I got an unusual letter in the mail saying that one of the doctors was under a restraining order. Very weird. Their phone ... read more

Scott Hazard 

on Google

2 months ago

Seems like a good doctor. Unfortunately, his staff thinks they know better than the doctor and will actually withhold care in the name of generating office visits. The staff denied me a refill on my meds a few weeks after I was in there and the doctor offered to refill it then. I told him I did not need it filled then and he said to call the office. I called a few weeks later when I needed the proscription and his staff would not even read the doctor's own notes on my account to refill my prescriptions. They told me no and r... read more

SR 

on Google

2 months ago

I would give this office zero stars if possible. Dr. Robert Helsten was the most abysmal Primary Care Provider that I have ever encountered. First of all, he was late to my appointment and absolutely reeked of cigarettes - never have experienced that in my life with a physician. I have asthma and should not be subjected to smelling cigarette smoke from my doctor. He also did not seem like he was "all there". Most importantly, he was dismissive and condescending. On my first and only visit with him, I reviewed my medical hist... read more