Trees On The Move

Ryan P. 

on Birdeye

a year ago

Absolutely avoid! Customer service is pathetic and not professional at all! Picked out a tree, went to the conference room to finalize. When asked for the address, Daniel slammed the paperwork down and said we’re done! We don’t service your area. Completely unapologetic and irrational behavior for someone in customer service. I called ahead of time and verified before driving an hour to the place. Trees on the Move talks a good game on the radio but does not meet expectations or customer service at the basic level of salesma... read more

Ryan P. 

on Birdeye

a year ago

Absolutely avoid! Customer service is pathetic and not professional at all! Picked out a tree, went to the conference room to finalize. When asked for the address, Daniel slammed the paperwork down and said we’re done! We don’t service your area. Completely unapologetic and irrational behavior for someone in customer service. I called ahead of time and verified before driving an hour to the place. Trees on the Move talks a good game on the radio but does not meet expectations or customer service at the basic level of salesma... read more

Aaron N. 

on Birdeye

2 years ago

We paid over $2k for two bushes and a tree back on Mother’s Day. We were told the trees we had to pay 100% upfront plus a $55 gas surcharge would be installed in 4 to 6 weeks per Daniel S. but when we showed some concern about the timeline before signing the contract, he said it would most likely be 4 weeks. This was my wife’s Mother’s Day gift that turned into a nightmare thanks to this company. About a week after Mother’s Day, we had a visit from the diggers hotline people to plant the flags in our yard. Then, after fo... read more

Aaron N. 

on Birdeye

2 years ago

We paid over $2k for two bushes and a tree back on Mother’s Day. We were told the trees we had to pay 100% upfront plus a $55 gas surcharge would be installed in 4 to 6 weeks per Daniel S. but when we showed some concern about the timeline before signing the contract, he said it would most likely be 4 weeks. This was my wife’s Mother’s Day gift that turned into a nightmare thanks to this company. About a week after Mother’s Day, we had a visit from the diggers hotline people to plant the flags in our yard. Then, after fo... read more

Scott W. 

on Birdeye

2 years ago

Trees on the Move did a large landscaping project for me in New Berlin. Gary and Ziggy were fantastic to work with. The new trees, yard, driveway, irrigation, and plantings look fantastic. I'm thrilled with the results. Awesome job Trees On The Move.. 

Ruben C. 

on Birdeye

2 years ago

Disorganized Pre-Sales process. Met with Sales Rep Steve B. on April 27, 2020. I walked around the property to share the scope of work needed. Send survey the same day to Steve to save time designing proposals which he said would take about a couple weeks. Over the course of the next 5 weeks, called and texted Steve, and when we spoke a couple of times said he is working on it, but never wanted to commit to a date. On May 29, I called the office and spoke to the receptionist explaining my frustrations, and she only provided ... read more

Brian B. 

on Birdeye

2 years ago

Had Trees on the Move come out to bid landscape work at our Muskego home. At the end of the day it was at least $2500 of work and more for some stone work. They knew I was on a tight time line before I headed out of town and I was willing to sign a contract and make a 50% down-payment before I left. After 4 days and just before my last weekend here, they sent me an email saying they needed more landscaping (in other words, increase the contract size) in order to do the work. This was a classic bait job trying to scam more... read more

Larry C. 

on Birdeye

2 years ago

I received an estimate from Next Level after receiving a quote form another company for the removal of my old patio and the installation of a new and larger one. Next Level's Quote was more than my first quote. As I compared the two, I was amazed at the amount of detail in the Next Level quote, compared to the sparsity of the other one. Their attention to detail in the quote, mirrored the detail their crew applied to my project. Not only were they extremely courteous, but they also exhibited a great degree of skill and p... read more