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Treasury Department Federal Credit Union
- Finance
- Washington, DC
About this business
Location details
1101 2nd St NE, Washington, DC, 20002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is by far the worst bank I have ever dealt with. They gave me grief about wanting to have more than 1 checking account, when they mailed out my debit card it took over 3 months and 6 emails to get them to look into the issue telling me it was “mailed out” and to wait for it. When I finally received my card it didn’t work they said because I was using the wrong pin, it was used at a POS machine in a store, they also charge you .25 any time you use it as a debit card even when you select that it’s a credit card. I am movi... read more
Ms. C. Washington has always gone above and beyond her job! She's personable, proficient, and treats everyone with respect and dignity.
On June 30, 2024, at 4:45 p.m., I contacted customer service and spoke with an individual identified as Miss Washington regarding my account. While she provided the information I requested, her subsequent inquiry, "What do I need this for?" was unexpected and seemed unprofessional. Her tone conveyed a lack of respect, as if I were a subordinate rather than a valued customer. Additionally, the background noise, reminiscent of a domestic environment, was disconcerting. This experience raises concerns about the professionalism ... read more
I’ve used this credit Union since my mom opened my account about 10 years ago. While I love my relationship with TDFCU staff I wish their systems providers would update their digital platforms asap!!! I shouldn’t have to view a paper statement to confirm if my credit card has been paid in full when my mobile banking is showing something completely different. I’ve been working on my credit managing it perfectly in preparation for a new car purchase this year and now a late payment has populated as a result of a mobile banking... read more
Frequently asked questions about Treasury Department Federal Credit Union
How is Treasury Department Federal Credit Union rated?
Treasury Department Federal Credit Union has a 3.4 star rating with 19 reviews.
When is Treasury Department Federal Credit Union open?
Treasury Department Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
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