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Travelers Insurance

2.9

About this business

Location details

Tower Square, One, Hartford, CT, 06183, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9215 reviews
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Marci's profile image
Marci 
3 days ago

My auto and home premiums were not debited through scheduled autopay. I have called three (3) times and received a different answer each time. When I logged in, I could not view both accounts. I was prompted to link accounts. I tried repeatedly but it will not accept either the billing account or the policy numbers which I verified on paper documents received from Traveler's. Why does the same policy holder have to link accounts? However, since that is required to review one's policies, why doesn't the link process work? Why... read more

Elisabeth Holick's profile image
Elisabeth Holick 
2 weeks ago

This company has an agent Linda Tartoni. Linda is a terrible insurance adjuster. I have been asking for pain management for my neck two years later and three doctors , a lawyer and a hearing later they are just getting around to my neck.. travelers schemes doctors by having no more than one doctor per body part so for the neck and shoulder it is two different doctors. Hartford Healthcare owns a piece of travelers… because if you get hurt on their jobs Travelers will break federal insurance steering laws and make you use the ... read more

Garrett Kurtt's profile image
Garrett Kurtt 
2 weeks ago

I've had a great experience with them when filing claims. 

Jason Celik's profile image
Jason Celik 
2 weeks ago

I have been on hold for 1 hr just trying to get a proof of insurance. I'd say customer service is lacking. 

Jennifer Pedersen's profile image
Jennifer Pedersen 
3 weeks ago

We have been grossly mistreated and lied to by Travelers Insurance as soon as we filed our first homeowners claim in over 5 years as multi-policy holders. A claim that we provided countless evidence and supporting documentation on. We firmly believe that Travelers Insurance, and all the Employees involved in our claim, are engaging in unfair and predatory claim denial tactics to try and protect their own profits. This needs to be investigated. 

Frequently asked questions about Travelers Insurance

How is Travelers Insurance rated?

Travelers Insurance has a 2.9 star rating with 215 reviews. 

When is Travelers Insurance open?

Travelers Insurance is closed now. It will open tomorrow at 9:00 a.m. 

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