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GM Certified Internet Dealer, GM Certified Used Vehicles
200 S Hollywood Rd, Houma, LA, 70360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I live in MS. The salesman told me that she could not discuss prices with me over the phone . My boyfriend called an hour later and a salesman was glad to discuss prices with him. SMH...... I will not give them my business.
Business response:
We are sorry to hear about your recent experience at our dealership, but we would like to further discuss this issue...Please contact John Lirette, one of our sales managers, he will be happy to assist you...
Called immediately.
Business response:
Thanks for the positive star review
Very quick, friendly and helpful contact with them.
Business response:
We strive everyday for excellent customer service, thanks for the review
Ron was great, I just found a truck that better suited my needs
Business response:
Glad we could help you with your purchase
Erica called me immediately. They were very polite and helpful.
Business response:
Thanks so much, our BDC department strives everyday for excellent customer service
ray was great help so was holly
Business response:
Hi Jim, we are pleased to hear that you had an excellent experience with Ray, Holly and the rest of our team. I would like to sincerely thank you for your business, and we encourage you contact us with any questions that may arise. Best Regards, John Lirette - Sales Manager - (985) 876-6570
After seemingly begging for them to contact me, things were fine. Unfortunately the delay caused me to miss out on the vehicle.
Business response:
We are sorry that you feel like you have had a bad experience with us here at Trapp..We strive everyday to make our customer's happy. Unfortunately, the vehicle you were interested in was sold very quickly and your schedule did not allow time for you to come by our dealership. We reached out to you after you initiated an inquiry about a vehicle. We worked with you on pricing and unfortunately our schedules did not work out for an appointment to be made. If there is anything else we can do for you, please let us know.
Trapp Chevrolet Cadillac Service has a 3.8 star rating with 93 reviews.
Trapp Chevrolet Cadillac Service is closed now. It will open tomorrow at 8:00 a.m.
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