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Trapp Chevrolet Cadillac Service

3.8

About this business

GM Certified Internet Dealer, GM Certified Used Vehicles 

Location details

200 S Hollywood Rd, Houma, LA, 70360, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
3.893 reviews
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Lady from Mississippi's profile image
Lady from Mississippi 
7 years ago

I live in MS. The salesman told me that she could not discuss prices with me over the phone . My boyfriend called an hour later and a salesman was glad to discuss prices with him. SMH...... I will not give them my business. 

Business response:

We are sorry to hear about your recent experience at our dealership, but we would like to further discuss this issue...Please contact John Lirette, one of our sales managers, he will be happy to assist you... 

Traci's profile image
7 years ago

Called immediately. 

Business response:

Thanks for the positive star review 

Darlene's profile image
Darlene 
7 years ago

Continued contact 

Business response:

Thanks so much for the review 

Sandi's profile image
7 years ago

Very quick, friendly and helpful contact with them. 

Business response:

We strive everyday for excellent customer service, thanks for the review 

ray's profile image
7 years ago

Ron was great, I just found a truck that better suited my needs 

Business response:

Glad we could help you with your purchase 

Evelyn's profile image
7 years ago

Erica called me immediately. They were very polite and helpful. 

Business response:

Thanks so much, our BDC department strives everyday for excellent customer service 

GuruZL838's profile image
GuruZL838 
7 years ago

Professionalism 

Business response:

Thanks so much for the review 

jim's profile image
7 years ago

ray was great help so was holly 

Business response:

Hi Jim, we are pleased to hear that you had an excellent experience with Ray, Holly and the rest of our team. I would like to sincerely thank you for your business, and we encourage you contact us with any questions that may arise. Best Regards, John Lirette - Sales Manager - (985) 876-6570 

Briggs's profile image
8 years ago

After seemingly begging for them to contact me, things were fine. Unfortunately the delay caused me to miss out on the vehicle. 

Business response:

We are sorry that you feel like you have had a bad experience with us here at Trapp..We strive everyday to make our customer's happy. Unfortunately, the vehicle you were interested in was sold very quickly and your schedule did not allow time for you to come by our dealership. We reached out to you after you initiated an inquiry about a vehicle. We worked with you on pricing and unfortunately our schedules did not work out for an appointment to be made. If there is anything else we can do for you, please let us know. 

Frequently asked questions about Trapp Chevrolet Cadillac Service

How is Trapp Chevrolet Cadillac Service rated?

Trapp Chevrolet Cadillac Service has a 3.8 star rating with 93 reviews. 

When is Trapp Chevrolet Cadillac Service open?

Trapp Chevrolet Cadillac Service is closed now. It will open tomorrow at 8:00 a.m. 

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