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TransChicago Truck Group
- Trailer Dealers
- Gary, IN
About this business
At our Elite Support certified locations, we carry a vast inventory of new Freightliner and Western Star trucks and all makes used trucks. We also offer Isuzu Trucks and Capacity Yard Spotters; and Transcraft and Benson aluminum, steel and combination trailers. We provide state-of-the-art service and an extensive mix of parts for any make vehicle. We offer all this with one goal in mind: to keep our customers' businesses up and running with as little interruption as possible. Our expert employees will assist you with every s... read more
Location details
2333 W 25th Ave, Gary, IN, 46404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to Midnight | |
| Tue | 6:00 a.m. to Midnight | |
| Wed | 6:00 a.m. to Midnight | |
| Thu | 6:00 a.m. to Midnight | |
| Fri | 6:00 a.m. to Midnight | |
| Sat | 6:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The technician working my truck was terrific, explained everything to me. Clean place, lounge is comfortable. Will be back.
Stay as far away from this service department as you can. They will string you on for weeks on a repair. They must be understaffed. The worst dealer I've ever had to deal with. Will take my business elsewhere next time.
@Century01, I'm one of the managers for Truck City and I sincerely apologize for what happened during your experience with Truck City. We strive to provide excellent customer service and never want to disappoint our customers, Please feel free to give us another opportunity to get your business and make your experience a great one!
Worst dealer ever!!! I called them to buy one part at 2.45pm on Saturday, I wait 15 minutes to somebody check if they got on stock. They have it and close 4pm. I asked him can I pay by card over the phone a pick up in security guard?. answer: NO, YOU HAVE PAY By PERSON! I was start driving around 3.05 and It takes me 50min to get there. And what?? At 3.55pm everything was shoot down and employee just wait to get out exactly at 4!! It was very important for me and I asked once again about this part, they said back Monday morn... read more
Went in to have an estimate on a motorhome. The listed price per hour was $135. When we received our bill for 2 hours of labor, we were charged $270 per hour because they supposedly needed to use 2 mechanics to trouble shoot a problem. STAY AWAY FROM THIS COMPANY!!! THEY PRACTICE DECEIVING PRICING11
Frequently asked questions about TransChicago Truck Group
How is TransChicago Truck Group rated?
TransChicago Truck Group has a 3.2 star rating with 671 reviews.
When is TransChicago Truck Group open?
TransChicago Truck Group is open now. It will close at 4:00 p.m.
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