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Train Station Restaurant

4.2

About this business

Location details

2295 Harbor Rd, Newport News, VA, 23607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2393 reviews
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Danielle G.'s profile image
Danielle G. 
8 years ago

The worst customer service ever, waited over 2 hours for food, only for the waiter to come back and say he forgot to put in our order. Terrible experience 

trence007's profile image
15 years ago

I went to "The Train Station" on Feb.12th to hear a jazz band and to have dinner, with a couple of friends. I must admit I, had a really nice time. I had heard that the place fulls up really quick, which was true, we got there around 6:50 and buy 7:15, the main dining room was full. The overflow had to go in the other room.. Our orders were taken after being seated for about 5 minutes, our food was served hot, and we had a good time,the entertainment was great, and the manager or someone from her staff, came by the table a c... read more

1ncdiva's profile image
16 years ago

I do NOT recommend this restaurant. I made a reservation for 8:00 for a Friday night jazz show. When I arrived at 7:45 they told me I was late and that my table had been given away. I told them I was not late but in fact 15 minutes early and then they said Oh, no one wrote down the time. I explained I was sure someone did because I had to spell my name for her. Then they changed the story to say I had to be wrong because they don't make reservations atfer 7:00. I spoke to the manager and the owner Robin. They insulted my int... read more

1NCDiva's profile image
16 years ago

Sorry excuse for a jazz club – I do NOT recommend this restaurant. I made a reservation for 8:00 for a Friday night jazz show. When I arrived at 7:45 they told me I was late and that my table had been given away. I told them I was not late but in fact 15 minutes early and then they said Oh, no one wrote down the time. I explained I was sure someone did because I had to spell my name for her. Then they changed the story to say I had to be wrong because they don't make reservations atfer 7:00. I spoke to the manager and the ow... read more

food_critict01's profile image
food_critict01 
16 years ago

I have been to the train station on several occassions. Everytime I have been there, the food was awfull and the service was extrememley poor. The food was extremely greasy and substandard. The wait staff including owners and are Ghetto! On one accassion I asked a waitess about how long would my order take before it was served. I had already waited 45 minutes prior to speaking with her and her reply was " How long are you willing to wait?" I spoke to the owner and her reply was simply..." We don't charge a cover, so everyone... read more

Frequently asked questions about Train Station Restaurant

How is Train Station Restaurant rated?

Train Station Restaurant has a 4.2 star rating with 393 reviews. 

When is Train Station Restaurant open?

Train Station Restaurant is closed now. It will open at 9:00 a.m. 

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