Trail Appliances - Coquitlam

Bow Cheung 

on Google

4 days ago

Knowledgeable staff who offer a lot of advice and recommendations. Tend to go out of budget though so may need to be clear and firm on your budget. Collaborative sales process and they are patient and open to answering all of your questions. Paid a deposit and experienced severe delays and difficulties paying the amount we were originally invoiced because of a system issue. One item was not delivered due to damage and they replaced it for us within 11 days. Only drawback was there was no communication about the replacement, ... read more

Amer Alberkdar 

on Google

a week ago

Good sales and delivery, Hoss was amazing to deal with and could do the job. 

Robert Yoshimaru 

on Google

2 weeks ago

Horrible for refunds. It's been about a month and no one knows where my store credit in the form of a cheque is. They don't refund in the way of returning the customer's money to the credit card like other stores. They 'will cut you a cheque' They, is Trail's head office. then from head office, they somehow send the money to either to your address or a store pickup. There is no incentive for them to issue the customer their money, be it a refund or store credit because you've already taken delivery of the appliance. 

Lavern Richter 

on Google

2 weeks ago

I had an expert sales person by the name of T.C. Kasikci, whose knowledge of the LG washer/dryer allowed me to choose the correct product for my needs. Then installation by efficient and knowledgeable representatives, Jashan B and Nikhil C, made my dream come true in owning a very sophisticated washer and dryer. I now feel like I was living in the "dark ages" with my outdated Whirlpool, from "YesterYears". 

Jason 

on Google

3 weeks ago

Very clean and friendly atmosphere, also very easy to find any appliance you are looking for, without and pressure.