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Tracy Volkswagen
- Car Dealers
- Hyannis, MA
About this business
Location details
686 Iyannough Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not a great place to go for service I took my car (VW Jetta) here because the check engine light came on. The customer service person called me to tell me I needed to replace the catalytic converter at a cost of $1100, but could not tell me what the cat. converter does or why I needed a new one. I think a business that is asking for that much money should be able to explain the part to you! The person I worked with was not able to answer the questions I asked. I ended up taking my car to Como Imports, which was recommended b... read more
VW owner I have been a VW owner for 30 years. I have owned additional other cars for work over the years, but nothing compares to the quality of a VW, including the body design, the interior design, & the engine. The customer service & the sales people at Westside are ALWAYS on the ball & attentive to my needs.
TERRIBLE!!! Luther Westside is the worst company I have ever had the displeasure working with. I bought a 2012 Routan and 3 days after I noticed the CD player was not functioning correctly. I returned to the dealership to have it examined and they also found the CD player to be defective. They replaced the CD player with the same model and the exact same problem was happening. At this point, they started ignoring me. My calls were ignored and even an extra visit to speak with a manager was a waste of time. I was promised a p... read more
Edina Family from Cairo Our experience was very good. Helton was helpful, thoughtful and listened to our needs in looking for a used car within our budget that worked for our family. The only drawback was how long it took to meet with the purchasing manager because of how busy it was that day.
Tami Great experience, especially since I was not too excited about the whole prospect of buying a new car.
This dealership sets the bar! I recently purchased a 2010 VW Jetta for my son at Herzog Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. Great manager, sales and staff. They make purchasing a vehicle easy and set a role model for the industry.
Great Customer Service & Quality Work My experience at HM was a good one. I had a BAD experience with another dealership just after I bought my car (warranty/tow problem with awful customer service) and so I stayed away from dealerships for 7 years. However, I had occasion to come back for a recall type issue and was pleased with the emphasis on customer service at HM. I got great customer service and quality work, so I'm glad I gave them a shot.
Do NOT buy a car from Herzog Meier. My wife and I purchased a late model Volvo from Herzog-Meier and wow â what a mistake. After a long pitch about how âdependableâ the Volvo is, they then sold us a warranty for $2000 that covers absolutely NOTHING. As soon as we bought the car, the coolant light came on. When I went to fill the coolant, I couldnât open the hood because the hood latch was broken. I took the car in for service at Herzog-Meier and while they couldnât figure out the problem with the coolant, they did ... read more
Simply the best! I recently moved to the area and went to Herzog Meier Volvo to get my C70 serviced and I canât tell you enough how impressed I was. The service was preformed without issue, they provided a nice waiting area for me to wait and even have FREE wireless internet access so I was able to work while I was waiting. Simply amazing service. Tim
Frequently asked questions about Tracy Volkswagen
How is Tracy Volkswagen rated?
Tracy Volkswagen has a 4.5 star rating with 371 reviews.
When is Tracy Volkswagen open?
Tracy Volkswagen is closed now. It will open at 8:00 a.m.
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