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TRACIR Financial Services
- Financial Services
- Reynoldsburg, OH
About this business
<p>Tracir Financial Services offers service of indirect automobile financing<span style="line-height: 1em;"><br> </span></p>
Location details
2040 Brice Rd #200, Suite 200, Reynoldsburg, OH, 43068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Got a truck through tracir 2 yrs ago, have made all my payments with no problems, am currently 33 days behind from the 1st missed payment, I have already paid **** on this truck and have less than **** left. I tried to explain to them that both my kids have had covid in the last month and my hrs were cut due to a semiconductor chip shortage and get them to defer one more month. They refused to work with me on the 30 more days. I would personally think that **** is a decent attempt of good faith!! I would never recommend this... read more
The customer service **** is ran my immature little men who think they are above everyone and everything.Rude arrogant bullying, people who wish to intimate you instead of working with you.
Business response:
A comprehensive review of our data base concluded that the individual who submitted this review is not a Tracir Financial Services customer.
A little over 3 years ago I was in need of a way to get to and from work. I'd had a not so great history with credit. I stop at a dealership and by the ***** of God this company took me in and gave me a chance on a ****** dollar loan. I had a missed payment here and there but the bank was understanding and worked with me. I'm here today with a paid off 2010 nissian truck. Thank you all at traicer financial for believing in me.
Business response:
Thank you so much for the positive review and for being a valued customer.
I financed my vehicle with them after filing bankruptcy. I paid it off approximately year and a half ago and can say everything was easy to understand and their website easy to navigate. I now work in the automotive industry and will say after reading several negative reviews, that those individuals do not understand how financing a vehicle works. Yes, your total amount is going to vary day to day due to your interest or “per diem” and Credit Karma can give you a “general” idea of your credit score but it’s not actually pull... read more
Business response:
Thank you for the great review!
Do not use this company for anything!!!! Let me start of by saying YES it was my fault for buying an SUV from a sales lot in Newark, Ohio that blew up on me not once but twice, ofcourse I let it go back, but now about 10 years later I am still paying for it. This company has taken so much money from my paychecks its crazy. And don't ask them how much you still owe because no matter who you speak with (the male is absolutely rude) you always get a different amount!!!! They were taking so much money from my paycheck that I was... read more
Business response:
Ms. ****, I show the limited communication we have had with you was positive and educational for you. I show that we have explained to you that interest continues to accrue on outstanding balances as per court order. A comprehensive review concluded with no mechanical issues ever noted, and unit was operational when recovered. Please feel free to contact our Recovery manager at ************if you have any questions or concerns.
There’s so much I can say about this company. Oh and by the way don’t leave a review and call them About you account. Because they will transfer you to the big bad wolf The manager Brandon and he will scold you about the review if it’s negative and try to intimidate you. Which happened to me. They don’t look at us as customers but only numbers. I was told they’re not customer service. But they obviously don’t know what customer service is. If it wasn’t for the customers there will be no tracir. I called and asked them why ha... read more
Business response:
There is absolutely no validity to this review. We welcome honest reviews regardless of nature. We report accurately to credit repositories in accordance with applicable regulations. In addition, you were sent your payment history which unquestionably validates our reporting.
I called this morning on 7/13/2020 to settle an old debt with no success. I was trying to do the right thing and pay this debt, but they are unwilling to help in any way. They basically said you either pay the full back balance or you don't get your title. I'm out of work at the moment so I could not afford to pay the whole 277.16 which consists of the original balance charged off of 156.73 plus all their late fees and interest. I figured I'd atleast pay what the charge off was and maybe a little more, but not almost 300. Th... read more
Business response:
Mr. *****, We have tried to work with you and you were unresponsive. We will gladly workout an acceptable payment plan if you are serious about paying the total balance owed. Feel free to contact me directly.
You could start by hiring more professional customer service reps. They won't even work with you to pay off a old loan from 3 years ago which only consists of late fees and interest. The loan was paid off. I tried to pay them something to settle the debt and they didn't want to hear it. Pay the full balance or nothing. Save yourself the time and hasle and either buy a car with cash or find a dealer that does not work with this company!
Horrible customer service.
Frequently asked questions about TRACIR Financial Services
How is TRACIR Financial Services rated?
TRACIR Financial Services has a 4.1 star rating with 723 reviews.
When is TRACIR Financial Services open?
TRACIR Financial Services is closed now. It will open at 8:00 a.m.
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