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1500 Auto Mall Dr, Columbus, OH, 43228, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
It's a classic bait-and-switch. I received a mailer for a $39.95 oil change, but I ended up paying almost $70 with shop fees added. I appealed to service manager Ben Hoffman, and he said all shop work included a shop fee. Besides being illegal in Ohio, it is an incredibly poor business practice.
Excellent customer service thanks Abdull
Toyota West has a 4.5 star rating with 5,063 reviews.
Toyota West is open now. It will close at 8:00 p.m.
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