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Toyota of Smithfield
- Car Dealers
- Smithfield, RI
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Location details
550 George Washington Hwy, Smithfield, RI, 02917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
absolutely worst dealership. made me wait over 3 hours while they were "servicing my car" which I was assured would only take 1 hour as I had to pick up my daughter. ultimately demanded to take my car back.. car was not even looked at drove away with a nice nail in my tire too.. awful awful Toyota dealership.. dealt with several throughout my lease. do not go here.
Business response:
Micaela, we would like to look into this, but we cannot locate you in our database. Please reach out to our Service Manager, Anthony, at abissonnette@toyotaofsmithfield.com to discuss further.
RecommendedElle was our sales rep, she was pleasant to deal with and did a wonderful job trying to find us a van with the amenities we wanted. Our only frustration was that we were told that a black van would be found by the end of the week and due to the inventory there was not one available so we compromise our color choice and requested a hitch be put in because of that compromise. We were told yes to that but then the price of it was included in our monthly payment which thankfully at financing my husband and caught and had them re... read more
Very informed and professional service salesman.
Business response:
Colleen, thank you for the recommendation! We appreciate the wonderful feedback and look forward to working with you again soon.
dan un buen servicio en inglés y español lo bueno es que ablan los dos idiomas eso es lo mejor para comunicarse con uno
Elianne made the process simple and did such a great job making sure all the amenities I wanted were there and then some! Their customer service is so pleasant and willing to work with you or help!
Business response:
Cassandra, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit.
Business response:
Emily, we apologize for the miscommunication on our end. We sell up to 150 used vehicles a month and part of our Peace of Mind Purchase Process is that we let customers put hold deposits on vehicles. They are 100% refundable, unlike most places, and 5-10% of the customers do change their mind and switch vehicles, so yes, while the vehicles are on a limited time hold, we do let other guests look at the vehicle just in case the first hold/deposit is taken off by the original customer. We are very transparent about it, as we in... read more
Purchased a 2017 Toyota Corolla in May 2020 for my son and what a gorgeous car! Sales person Nick accommodated us and we have been very happy. My son had a recent issue with his cruise control and service was extra kind from the advisor to the technician. So far we have had a few maintenance services and 1 oil change through service and have never been displeased. The advisors are kind and pleasant and actually listen. I am very very happy we chose to purchase my sons first vehicle here. My husband purchased a Toyota Tacoma ... read more
Business response:
We appreciate the wonderful feedback, Tracy. Our research shows that customers want a simple, easy, and stress-free purchase process and we are thrilled to hear that Nick provided just that. Take care!
During financing we were bullied into warranties and insurances that we didn’t want and stated multiple times we didn’t want. When we purchased the vehicle it was supposed to come with free oil changes but it is a fight to make them make good on it. Horrible experience with a horrible dealership.
Frequently asked questions about Toyota of Smithfield
How is Toyota of Smithfield rated?
Toyota of Smithfield has a 4.4 star rating with 3,165 reviews.
When is Toyota of Smithfield open?
Toyota of Smithfield is open now. It will close at 8:00 p.m.
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