Toyota of Lake City's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota of Lake City

4.1

About this business

Toyota Of Lake City Our brand new state of the art facility boast a spacious customer lounge with complimentary Wi-Fi, kids play room and a Caffé D'arte all for your convenience. Caffé D'arte offers award winning coffees, artisan sandwiches and snacks. These are just a few things to look forward to when you visit Toyota of Lake City for your Toyota needs! Toyota of Lake City is a part of the See. Drive. Smile. Group. Get our best price here at Toyota of Lake City. If you are looking for new Toyota inventory, yo... read more

Location details

13355 Lake City Way NE, Seattle, WA, 98125, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.11,844 reviews
Select a rating
James R's profile image
James R 
2 months ago

The service center at Toyota of Lake City; (**********************************) dealership is an absolute nightmare. My partner purchased a 2020 Rav 4 hybrid with an extended warranty, purchased through the dealership she purchased the car. About 6 weeks ago, we took the vehicle in for a check engine light that had come on indicating a high temperature. We have been given a complete runaround through their service department. The work needing to be done just continued to pile up. All the while we were being reassured that th... read more

Robert H's profile image
Robert H 
a year ago

My wife went in for ****** mile service on her 2017 Corolla. They billed her $935! It included a pile of work that is NOT in Toyota's ****** mile maintenance schedule, including fuel injection clean, brake system flush, and a full alignment! It seems they have their own internal definition of 30k service that is far more extensive than Toyota's for stuff that is absolutely not needed. I've also looked at buying a car from them twice, and just walked out when they jacked the price way way over MSRP and claimed it was for stan... read more

Abigail D's profile image
Abigail D 
2 years ago

Toyota of Lake City is an abysmal excuse for a repair shop. I took my Prius in for some major work and, when I picked it up, a piece on the bottom was duct taped in place. When the duct tape inevitably failed a few days later, I returned the car. They kept me waiting for two and a half hours--after telling me it would take 30 minutes--only to come and tell me that they had ordered the wrong part and that my car was now held together by zip ties.Again, I returned it to Toyota. The car is fixed now, but they are now refusing t... read more

Aaron B's profile image
Aaron B 
2 years ago

Toyota of Lake City uses high pressure and sometimes dishonest tactics to get you to buy from them.When I came in, I only wanted to test drive a car, but the sales person asked for my keys to see if they could evaluate my car for a trade in. When I asked for my keys back, they would deflect and change the subject back to the sale.Anyway, I liked the car and despite the oddities, I bought it. The finance manager talked me into a warranty I don't need using tactics like saying it had to be done at the time of sale and showing ... read more

Angela B's profile image
Angela B 
2 years ago

The dealerships website claims: Every member of our staff is here to serve you, from our experienced, certified sales associates to our Toyota certified service technicians and management staff. We are all committed to this common goal of customer satisfaction. At ******************, nothing takes the place of courtesy. Shopping for a new vehicle at Toyota of Lake City is designed to take the stress and uncertainty out of buying a car.After confirming Id be coming at a scheduled time with a sales rep about a RAV4, upon arriv... read more

Chris N.'s profile image
Chris N. 
5 years ago

Going into speak with Bari, the finance manager, I told him I already had a loan in place, but after learning of a $500 rebate if I financed with Toyota from the salesman I worked with, I told Bari I would go with that option. He started processing the deal with the rebate in place but after declining the extended warranty a few times, he came back with a new deal adding a year to my loan but keeping my payments the same with the warranty and maintenance package. I decided to go with this. What Bari didn’t tell me is that by... read more

Business response:

Finance has spoken with customer and truly apologized for the miscommunication. The 500.00 was discounted from the warranties, The customer was given the option to cancel the warranties. 

Piper B's profile image
Piper B 
5 years ago

I purchased a Toyota 2019 Rav4 Hybrid from Toyota of Lake City on August 17, 2019, from Todd S****. Todd was great to work with, very informative, and kind. I was pleased with the experience, and said so in my review of Todd a few days after purchase. However, prior to purchase, I asked Todd if the Rav4 Hybrid was a silent-operating vehicle, just like the Prius I traded in and had owned for 12 years. Todd said yes, though not in reverse - he explained the mandatory sound addition of what I now call "angels singing" when the ... read more

Business response:

The General Manager reached out to our customer via Voice Mail last Friday, as of 10/15 has not received a response back. We are aware of her concerns with her new RAV4. The concerns have been communicated to Toyota, we are waiting for a response back. Any other questions or concerns please let us know. 

Frequently asked questions about Toyota of Lake City

How is Toyota of Lake City rated?

Toyota of Lake City has a 4.1 star rating with 1,844 reviews. 

When is Toyota of Lake City open?

Toyota of Lake City is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com