Toyota of Braintree's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota of Braintree

4.5

About this business

New and Certified Preowned Toyotas. Preowned vehicles all makes available for every budget. Toyota Service and Parts and Accessories. Courtesy shuttle service. Rental cars. Walk to red line. Shop at Best Buy, Guitar Center, Pet Smart, while your vehicle needs are being handles by our qualified Toyota trained technicians. Exit 17 RT 3 look for the high flying American flag. 

Location details

210 Union Street, Braintree, MA, 02184, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.52,975 reviews
Select a rating
Julio César Godinez's profile image
Julio César Godinez 
4 years ago

worst customer service in the PARTS department today 10-10-20 I went to get a Roof Rack for my car and the person who is serving has the worst customer service, acting sarcastically and trying to look inferior to him, knowing that, the only stupid old man is him. the worst service I will never return to this place. 

Zach Mitchell's profile image
Zach Mitchell 
4 years ago

After purchasing my brand new Tacoma on a Saturday through Ed Hayes (good guy) , I came back on Monday for pick up, and wouldn’t you know there is a giant scratch going across the bed side flare. Luckily I found it before leaving the lot, otherwise I would of owned it. Ed has no idea about it, apologized, and said they would replace it. Two weeks go by and the new part is finally in. Now I have to drive back to Braintree for a repair that shouldn’t even be necessary. I was told it would be about an hour to replace. I work As... read more

Justin Bynum's profile image
Justin Bynum 
5 years ago

Booked my oil change online, noted that I am supplying my own oil and filter. Upon arriving and telling them that where the oil and filter was located in my vehicle I was told they don’t allow for customers to supply their own for liability reasons. Every dealership allows for customers to supply their own, they use this as an excuse to up-charge on their Toyota oil. The oil I use is top notch Mobile 1 full synthetic oil 0W-16 oil Toyota calls for. I won’t be returning to this dealership anymore and I was considering renewin... read more

Terri Ann's profile image
Terri Ann 
recommend  Recommended
5 years ago

My daughter and I have been a long time customers, we have purchased 3 cars here with Bob Wilfand, the Best salesman. Sad to find out he has retired during this virus and didn’t get a chance to come in and say good-bye, we will miss him very much. Service department has always been courteous and haven’t had any major problems to complain about! Best Wishes Bob, I will miss talking with you. Teresa O 6/22/2020 

Irene Carvalho's profile image
Irene Carvalho 
recommend  Recommended
5 years ago

I am a client since 2015 I am always happy with their service I highly recommend them 

Jenn Maire Malone's profile image
Jenn Maire Malone 
5 years ago

1. Sales is pushy and the process dept are ignorant and inpatient. 2 something that should have taken maybe 2 hours took 3 days. 3. Service sucks . They think your sumptuous as a customer . Took me to have my real mechanic to point out my issues to have Toyota fix it cause Toyota was too dag lazy to look it over the 4 times I brought it in . Never going here again . Going back to my original dealership. 

Janet Korman-Parra's profile image
Janet Korman-Parra 
recommend  Recommended
5 years ago

Service is good and reminders are helpful. 

Ruth Bowes's profile image
Ruth Bowes 
recommend  Recommended
5 years ago

Have never had a bad experience with them. Car maintenance is thorough and customer service always professional. 

Bob Khouri's profile image
Bob Khouri 
5 years ago

Service quality is great. Prices are good. 

Frequently asked questions about Toyota of Braintree

How is Toyota of Braintree rated?

Toyota of Braintree has a 4.5 star rating with 2,975 reviews. 

When is Toyota of Braintree open?

Toyota of Braintree is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com