Townsend

Sara Rona 

on Google

a month ago

I lived at The Townsend for the past 3–4 years and truly loved the building. The doormen, superintendent, and staff have been consistently kind, helpful, and welcoming — it often felt like being part of a warm community where they genuinely look out for you. Unfortunately, my experience with management has been deeply frustrating.The person I was dealing with has consistently shown a lack of empathy or flexibility and never offers solutions- everything was a ‘’no’. In fact, it often felt like she went out of her way to make ... read more

Kimberly Lin 

on Google

a month ago

Moving in was rough with a lot of fixes and maintenance work, but the maintenance team is super quick and responsive. The front desk team is incredibly friendly and always makes an effort to remember your name, which is such a welcoming experience every time you come home. The building itself is not a high-end luxury property, but for the location and price point, it’s a good value. Everything is maintained and functional at a minimum, and the amenities cover the essentials, even though I never use them. I’ll miss our corner... read more

Tara 

on Google

3 months ago

I loved living here so much I wish they give me a discount for my rent. Will miss the friendliest doormen I have ever met! Pretty decent services ( one time our laundry was broken and they gave us a completely new replacement for free!) beautiful view and decent commute 

Andes Lee 

on Google

4 months ago

Great doormen and maintenance. Shoutout Rick and Ed! Edit: YOU WILL NOT GET SECURITY DEPOSIT BACK. Have to leave 1 star after not being able to get our security deposit back. unfortunate, because we really liked our building staff but management has been awful