TownePlace Suites By Marriott Shreveport-Bossier City

Elena Rodriguez 

on Google

4 days ago

I stayed at this hotel during my business trip, and unfortunately my experience at check-in was very disappointing. The person who assisted me was rude, lacked tact, and did not provide clear explanations about the process. On top of that, I requested my receipt several times (by phone and in person), but I never received it. For a Marriott brand, I expected a higher level of customer service and professionalism. 

David Lyon 

on Google

a month ago

There is an old saying "lipstick on a pig" this hotel adheres to that. This is the worst Marriot hotel I have ever stayed at and I have stayed at a lot of them. The room smelled like musty wet rags. I was going to change rooms until I went to the rooms of the other guys I was with. There rooms smelled the same. The elevator on my end of the hotel was not working because of renovations. That was fine but it ment I had to use the stairs. The rubber holding the carpet to the stairs was coming off creating a tripping hazard. I c... read more

Pamela Grigg 

on Google

a month ago

Hotel was under construction but we didn't hear any noise from it. The room was nice and clean. The breakfast was generous and good variety. We only stay at Marriott group hotels. We love the service and hospitality. 

Jeyar Pierce 

on Google

a month ago

Not good at all. Poor customer service at check in. Hotel is going through some renovations so some elevators are out of commission. Even when in the elevator is was super sketchy! Arrive at room and key doesn’t work properly, they said room just got re-keyed but you had to manipulate the door handle the opposite way as designed to open the door and when you allowed it to close it would not close fully so security hazard. Housekeeping carts strung around all the hallways blocking half the passages creating fire hazard, break... read more