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TownePlace Suites by Marriott Lawrence Downtown
- Hospitality
- Lawrence, KS
About this business
Location details
900 New Hampshire St, Lawrence, KS, 66044, United States
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When we arrived for check in, no one was at the desk. After calling out and waiting about 10 minutes, someone came out, apologized and explained they were the only one working. Seriously? The beds were not the standard Marriott mattresses and were very soft and uncomfortable. Bathroom had mold and a hole in the tile. The front of the refrigerator was not clean. The garage entrance door was not working. Breakfast was less than average. Overall standards of Marriott have significantly gone down.
Horrible service, roaches in the bathtub, dirty bed, don’t sleep here unless you are rlly desperate
The hotel is super nice and very convenient. But this review is specifically for Megan at the front desk. She offered me superior customer service, and I just wanted to shout her out. Thank you for helping make my stay easy and comfortable. I’ll be back. added bonus - free indoor parking which is hard to find these at hotels these days.
Frequently asked questions about TownePlace Suites by Marriott Lawrence Downtown
How is TownePlace Suites by Marriott Lawrence Downtown rated?
TownePlace Suites by Marriott Lawrence Downtown has a 4.3 star rating with 492 reviews.
When is TownePlace Suites by Marriott Lawrence Downtown open?
TownePlace Suites by Marriott Lawrence Downtown is open now. It is open 24/7.
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