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TownePlace Suites By Marriott Fayetteville Cross Creek
- Hotels
- Fayetteville, NC
About this business
Location details
1464 Skibo Rd, Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stayed here for one night on a road trip. Overall, I’d stay here again. The room was clean, the beds were comfortable, and the staff was genuinely friendly. We did have an issue with our first room where the shower only put out scalding hot water no matter where you turned the handle. The front desk quickly got us into another room without any hassle, and everything worked fine after that. Room has microwave, fridge/freezer, electric stove, dishwasher, big closets. Always appreciate a hotel that fixes a problem instead of ma... read more
The hotel staff were very kind and helpful, however the hallways and rooms of this hotel were musty. I stayed in room 305 and the room had an odor as if the floor was soaked and never dried, then someone tried to cover the smell by spraying over it with febreeze…
This is my 4th time staying here and I had another exceptional experience at this hotel. I believe the front desk ladies that helped me both days were Katie B. and Dawn. They provided outstanding service, answered all questions before I could even ask and just overall amazing customer service.
DO NOT BOOK THIS HOTEL. Stay anywhere else in Fayetteville. I am focusing this review specifically on customer service — or the complete lack of it — at this establishment. My reservation was wrongfully canceled by the hotel, and Jennifer Lane, who identified herself as an Assistant Manager, informed me that the reservation would need to be rebooked and that the original booking would be refunded. That refund was never processed. Over the course of several phone calls and emails, Jennifer Lane repeatedly misrepresented her a... read more
The best place for families. Best service, best staff, specially Katy, very clean places, pets friendly. Reasonable price
Frequently asked questions about TownePlace Suites By Marriott Fayetteville Cross Creek
How is TownePlace Suites By Marriott Fayetteville Cross Creek rated?
TownePlace Suites By Marriott Fayetteville Cross Creek has a 4.1 star rating with 454 reviews.
When is TownePlace Suites By Marriott Fayetteville Cross Creek open?
TownePlace Suites By Marriott Fayetteville Cross Creek is closed now. It will open at 9:00 a.m.
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