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11840C Kemper Springs Dr, Cincinnati, OH, 45240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Condo flooding, no response from Towne properties. Plumber said it's between walls. Now what, 74 yea4s old. Carpet wet.
Have been very disappointed with the condo association and you all at town properties over the past years have had several issues here and for the amount of dues that we pay you all I cannot get a response or any action on any of the issues that I have. The first issue is that I have some type of animal that has burrowed up under my front porchWe've been having groundhog and skunk problems here and I need someone to take care of this issue. The next issue is the trees in back of my unit. You all planted these trees year ago.... read more
I recently needed guidance while navigating the Owner Portal, and I was fortunate enough to have Robin Scott assist me. Robin demonstrated remarkable patience and professionalism, ensuring all my questions were thoroughly answered. She went above and beyond by walking me step-by-step through the necessary processes. By the end of the call, all the edits I needed were successfully completed. Her expertise and approachable demeanor truly made the experience a pleasure.
Quick to point fingers and then crickets when it turns out they also made a mistake, one they should especially own because they are PAID to manage the property. I will wait to see how everything resolves before I name names or take additional action.
I am a condo owner in a property that Towne manages. When they send correspondence or messages on behalf of the board, they are rude and confrontational. Rude, confrontational, or dismissive language escalates tensions and erodes trust. People in the community talk, and unhappiness spreads. My message to condo and homeowners associations looking for property management firms : look for a firm that employs a polite and professional tone with the people in the community. Nobody enjoys being talked down to.
Towne Properties - West Cincinnati District Office has a 4.1 star rating with 158 reviews.
Towne Properties - West Cincinnati District Office is closed now. It will open at 9:00 a.m.
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