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Towne Mazda

4.6

About this business

Location details

Main Showroom, 3531 Southwestern Blvd, Orchard Park, NY, 14127, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6297 reviews
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Andrew Z.'s profile image
Andrew Z. 
a month ago

I had a wonderful experience shopping for a New Mazda CX-30! I worked with Theresa, a very helpful sales woman and Mike the Finance MGR. Everything was seamless and I showed up and left in the vehicle same day. I would certainly recommend a visit to anyone considering the purchase of a new or used Mazda. Bye bye bowtie. 

mohammed goni's profile image
mohammed goni 
3 months ago

They should close their business already. I went to get a quote on a cx50 where there was only one salesperson working. The receptionist told us to wait because the salesperson has an appointment. But to the very surprise he said to our face he is not going to take care of us because he is going home after the appointment. It was not even near the closing time. I never met anyone in sales that refuses customer like this. It's more like they don't want to sell cars. I ended up going to Northtown and bought the car from there ... read more

Reilly LaDuca's profile image
Reilly LaDuca 
3 months ago

I recently purchased my first car from Towne Mazda, and while parts of the experience were truly exceptional, the way things ended left me incredibly disappointed and disheartened. To start, my sales representative, Kevin Whalen, was outstanding from the very beginning. He was professional, efficient, and genuinely great at his job. Kevin made what could have been an overwhelming process feel easy and exciting. He took the time to explain everything thoroughly, answered every question I had, and made sure I felt comfortable ... read more

B V's profile image
B V 
3 months ago

I bought my 2022 CX5 from Towne in November 2022. The sales experience was good, but their service department has gone downhill fast. Almost every time I go in for a simple oil change or tire rotation, I’m the one pointing out issues that should be replaced under warranty, like the rear hatch unlock button that keeps falling out, my loose driver’s seat, or the headlights with excessive water intrusion. Even though I purchased the CPO warranty so these repairs would be covered, they still quote me out of pocket costs. For som... read more

Carina Xu's profile image
Carina Xu 
4 months ago

Mark is one of the best salespeople I’ve ever worked with. He’s genuine, transparent, and extremely easy to communicate with. Talking to him is always pleasant and refreshing, and I truly appreciated his authenticity throughout the process. Although I didn’t end up purchasing a vehicle through him due to an inventory issue, I have no doubt he would have gotten me an amazing deal. I highly recommend Mark to anyone looking to buy a car. 

Frequently asked questions about Towne Mazda

How is Towne Mazda rated?

Towne Mazda has a 4.6 star rating with 297 reviews. 

When is Towne Mazda open?

Towne Mazda is open now. It will close at 8:00 p.m. 

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