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Town Bank
- Finance
- Milwaukee, WI
About this business
Location details
4732 W Lisbon Ave, Milwaukee, WI, 53208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We've been banking at Wintrust *************************** and Trust) for almost 15 years, and have never received anything less then exceptional service.
We've been banking at Wintrust *************************** and Trust) for almost 15 years, and have never received anything less then exceptional service.
We've been banking at Wintrust *************************** and Trust) for almost 15 years, and have never received anything less then exceptional service.
The absolute worst automated system on the planet. Problem is, customer representatives are equally bad. I spent 15 minutes talking about an issue and the rep spent the same loud talking and trying to dismiss it. Wintrust sent me a statement that my escrow was low by $1267.31 and that I could pay it or have it divided by 12 and added to the monthly payment. I chose to pay the $1267.31, because I didn't want any increase in the way I have my payments set up. Would you believe that on May 1, Wintrust increase my mortgage by $5... read more
Business response:
Hi *******, were so sorry to hear about this. Thank you for bringing it to our attention. We take your feedback very seriously and well be looking into this right away. We will also reach out to our mortgage team, who will respond as soon as they can.
The absolute worst automated system on the planet. Problem is, customer representatives are equally bad. I spent 15 minutes talking about an issue and the rep spent the same loud talking and trying to dismiss it. Wintrust sent me a statement that my escrow was low by $1267.31 and that I could pay it or have it divided by 12 and added to the monthly payment. I chose to pay the $1267.31, because I didn't want any increase in the way I have my payments set up. Would you believe that on May 1, Wintrust increase my mortgage by $5... read more
Business response:
Hi *******, were so sorry to hear about this. Thank you for bringing it to our attention. We take your feedback very seriously and well be looking into this right away. We will also reach out to our mortgage team, who will respond as soon as they can.
The absolute worst automated system on the planet. Problem is, customer representatives are equally bad. I spent 15 minutes talking about an issue and the rep spent the same loud talking and trying to dismiss it. Wintrust sent me a statement that my escrow was low by $1267.31 and that I could pay it or have it divided by 12 and added to the monthly payment. I chose to pay the $1267.31, because I didn't want any increase in the way I have my payments set up. Would you believe that on May 1, Wintrust increase my mortgage by $5... read more
Business response:
Hi *******, were so sorry to hear about this. Thank you for bringing it to our attention. We take your feedback very seriously and well be looking into this right away. We will also reach out to our mortgage team, who will respond as soon as they can.
The absolute worst automated system on the planet. Problem is, customer representatives are equally bad. I spent 15 minutes talking about an issue and the rep spent the same loud talking and trying to dismiss it. Wintrust sent me a statement that my escrow was low by $1267.31 and that I could pay it or have it divided by 12 and added to the monthly payment. I chose to pay the $1267.31, because I didn't want any increase in the way I have my payments set up. Would you believe that on May 1, Wintrust increase my mortgage by $5... read more
Business response:
Hi *******, were so sorry to hear about this. Thank you for bringing it to our attention. We take your feedback very seriously and well be looking into this right away. We will also reach out to our mortgage team, who will respond as soon as they can.
The absolute worst automated system on the planet. Problem is, customer representatives are equally bad. I spent 15 minutes talking about an issue and the rep spent the same loud talking and trying to dismiss it. Wintrust sent me a statement that my escrow was low by $1267.31 and that I could pay it or have it divided by 12 and added to the monthly payment. I chose to pay the $1267.31, because I didn't want any increase in the way I have my payments set up. Would you believe that on May 1, Wintrust increase my mortgage by $5... read more
Business response:
Hi *******, were so sorry to hear about this. Thank you for bringing it to our attention. We take your feedback very seriously and well be looking into this right away. We will also reach out to our mortgage team, who will respond as soon as they can.
I open an account May 2021 online because I have a disability that the bank doesnt want to accommodate me with. I never got my account number. I called bank branch but I was directed to central representative who said she couldn't provide me with account number but she saw it in her system. I had to go in person. I let it go because I was very sick for months. Last Saturday I went in person to drive through. I was told they can't give me my account number unless I go in person and know my password. They still cant accommodat... read more
Business response:
Hi ******, were so sorry to hear about this. Thank you for bringing it to our attention. We take your feedback very seriously and well be looking into this right away. We'll send your information to the bank and they will contact you directly to discuss this further.
Frequently asked questions about Town Bank
How is Town Bank rated?
Town Bank has a 1.9 star rating with 39 reviews.
When is Town Bank open?
Town Bank is open now. It will close at 5:00 p.m.
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