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Town and Country Ford

4.2

About this business

Location details

5401 E Independence Blvd, Charlotte, NC, 28212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.22,249 reviews
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Jake Sorrentino's profile image
Jake Sorrentino 
2 days ago

A few months ago we stopped by to look at a car. Scheduled an appointment for a mechanic to look at the car, but when he got there, they said they had no record of an appointment and the car was currently being looked at, so I had to pay extra for the mechanic to wait. The car was sold an hour later. The weird thing was the salesman we were talking to seemed out of the loop on a car he was selling us, as we were the ones who told them they sold it lol. We ended up finding a newer model at a different dealership (Empire Autop... read more

Andrei Hurevich's profile image
Andrei Hurevich 
2 days ago

Sultan helped us got our Bronco Sport. Good job, Sultan thank you so much!🙏 

Stacey Moorer's profile image
Stacey Moorer 
2 days ago
jason mcdaniel's profile image
jason mcdaniel 
3 days ago

I left a really good review last year on a engine issue that town and country diagnosed that another dealer couldnt find it ultimately had to have a new engine . I decided i would start using them from now on . Well i carried truck back for a transmission issue was told mechanic cant find a issue it shifts smoothe as butter . Well i knew that couldnt be true i had just drove it 50 miles to them and the issue was occuring . Told me you still have about 4 k miles left on warranty just bring it back 1 day . I immediately left t... read more

Chris Amburgey's profile image
Chris Amburgey 
5 days ago

Disappointing experience with the parts department. I was told I'd have to pay in full upfront for parts that are on backorder, with no estimated arrival date at all. Asking a customer to prepay for something with no timeline and no guarantee of when it'll show up isn't reasonable. I wasn't comfortable handing over money for an open-ended wait, and I'd caution others to ask about ETAs and refund policies before paying for any backordered parts here. 

Frequently asked questions about Town and Country Ford

How is Town and Country Ford rated?

Town and Country Ford has a 4.2 star rating with 2,249 reviews. 

When is Town and Country Ford open?

Town and Country Ford is closed now. It will open at 9:00 a.m. 

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