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Touchstone TMS
- Medical Centers
- Lakewood, WA
About this business
Location details
9115 Bridgeport Way Southwest Suite 2, Ste 2, Lakewood, WA, 98499, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I started here with a referral from my former psychiatrist Lizzy Omoregie. I started with TMS and did the full schedule, I did miss some days though but they are always lenient and nice about that. At first. I did not notice any change to my mental state, in truth actually the opposite. Because of that, I became distrustful of this place, and started to care less about being on time or showing up, I felt as if they were just secretly damaging me instead of helping me. I still went there because even though I felt like nothin... read more
Even though you've done no treatment and just a consult/chat, collect the copay FIRST, dont wait, collect it. Isn't that what the frist thing you do when a patient comes in, verify the insurance and mostly a copay needs to be collected before seeing!! Surely if there was nothing to be done, you would refund us back, right?!🙄 PS. To the owner, yes is is the correct address & and I have a bill that matches this business, you did nothing to treat my daughter!!!
Even though you've done no treatment and just a consult/chat, collect the copay FIRST, dont wait, collect it. Isn't that what the frist thing you do when a patient comes in, verify the insurance and mostly a copay needs to be collected before seeing!! Surely if there was nothing to be done, you would refund us back, right?!
The TMS itself was amazing. However, the staff here sucks. There was very little communication throughout the entire process. This didn't become an issue until it was time for an extension. Suddenly I had an email (not a phone call, and I was given zero warning that this email would be coming) from a person I had never heard of telling me I needed to sign a contingency payment plan. There was no information about why or that it was so there would not be a lapse in treatment. When I complained about the unprofessional approac... read more
There have been significant mile posts in my healing journey. TMS treatment was one of those. It helped my body get out of the anxiety loop it was in, so I could focus on doing other deep work that needed to be done. The staff at Touchstone is incredibly professional and compassionate. Highly recommend.
Frequently asked questions about Touchstone TMS
How is Touchstone TMS rated?
Touchstone TMS has a 4.7 star rating with 43 reviews.
When is Touchstone TMS open?
Touchstone TMS is closed now. It will open on Monday at 7:30 a.m.
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