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Touchstone Property Management
- Property Management
- Addison, TX
About this business
Touchstone Property Management is a full-service property management company for multi-family and single-family homes. A fully qualified team with over a decade of experience in the Dallas-Ft. Worth area, it was founded on the principal that you are “treated as if you're our only client”. Honesty, competency, and experience will not be sacrificed. On-site management is the face of your investment as an owner, and the face of a comfortable home as a resident. We care.
Location details
15455 Dallas Pkwy Suite 600, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Update to the less than professional business. Their nice replies requesting an email and a further investigation is garbage. Just like their properties. I have followed all Texas laws in order to request a copy of the lease and requested multiple times to have basic necessities. Nothing!!!! 48 hours ago I reported raw sewage pouring out of a cleanout running more than 40 feet to management 3 times and you guessed it, nothing. This time I have called the City. Slumlords for sure.
Management does not fulfill their obligations. No copy of lease and additional documents, work orders ignored, safety issues ignored, unit was not cleaned upon move in, alleged illegal activity on property, no porter to pick up trash, homeless sleeping on patios. Has potential with the right mgmt, which it does not have. Read reviews before applying. Btw having employees and friends make reviews (all 5 stars and exactly at the same time) is a known scam. Doing the work you are getting paid to do is morally and professionally... read more
Management does not fulfill their obligations. No copy of lease and additional documents, work orders ignored, safety issues ignored, unit was not cleaned upon move in, alleged illegal activity on property, no porter to pick up trash, homeless sleeping on patios. Has potential with the right mgmt, which it does not have. Read reviews before applying. Btw having employees and friends make reviews (all 5 stars and exactly at the same time) is a known scam. Doing the work you are getting paid to do is morally and professionally... read more
I had a leak from my ac that flooded apt while I was at work, when I came home I cleaned up and put a bucket under the ac till they could fix it, maintenance put a piece of tape on the spot and said that should take care of it, it didn't. Tha apt above mine also flooded and water came thru my ceiling in 6 spots, there are now large holes where the sheetrock fell and black mold growing. For 2 months I've been asking for help and keep getting told "maintenance will be there today" with nobody showing up or repairs made. Now th... read more
I’m extremely disappointed with the lack of communication and responsiveness from Skyview at Crawford and Touchstone Property Management. I’ve been trying to address ongoing issues with my apartment for weeks. Despite reaching out via phone and email multiple times, I have yet to receive any response—not from building management, the regional manager, or even the property management company itself. This lack of accountability and communication is unacceptable, especially when tenants are paying for services that aren’t being... read more
Frequently asked questions about Touchstone Property Management
How is Touchstone Property Management rated?
Touchstone Property Management has a 3.5 star rating with 89 reviews.
When is Touchstone Property Management open?
Touchstone Property Management is closed now. It will open on Monday at 8:30 a.m.
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