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Touchstone Property Management
- Property Management
- Addison, TX
About this business
Touchstone Property Management is a full-service property management company for multi-family and single-family homes. A fully qualified team with over a decade of experience in the Dallas-Ft. Worth area, it was founded on the principal that you are “treated as if you're our only client”. Honesty, competency, and experience will not be sacrificed. On-site management is the face of your investment as an owner, and the face of a comfortable home as a resident. We care.
Location details
15455 Dallas Pkwy Suite 600, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They don’t fix anything on their property complex complaining about maintenance. Been complaining about air conditioning. They don’t fix anything. Air conditioner has been out the whole summer and all these is an automated response system. You never talk to the owners you never talk to management. Nothing is done.
Good morning I A resident tenant at one of your properties none of my maintenance request have been answered in months since June 4 we have not had central heat and air since before June 4 our air conditioner has been out all summer. I have receipts and copies of all the emails from the manager and nothing has been fixed. I’ve put in plenty of work orders for my stove. Top not working the burners don’t work. Some of my light sockets don’t work. The vent in my restroom is too loud. It is broken. The central heating air does n... read more
Just ran away!!!! I rent at skyview @crawford and this is the worst management company I have ever experienced. Not only that the owner of skyview is no better , guess my expectations were too high. We have “‘Viviana Castro” community manager who is straight garbage. She has done nothing but lied to all the residents . I have a ton of emails and text messages of her making false promises. Yeah I don’t trust them and just avoid looking the way . If you decide to move to skyview @ Crawford …..bring your tool bag IYKYK Also for... read more
Update to the less than professional business. Their nice replies requesting an email and a further investigation is garbage. Just like their properties. I have followed all Texas laws in order to request a copy of the lease and requested multiple times to have basic necessities. Nothing!!!! 48 hours ago I reported raw sewage pouring out of a cleanout running more than 40 feet to management 3 times and you guessed it, nothing. This time I have called the City. Slumlords for sure.
Management does not fulfill their obligations. No copy of lease and additional documents, work orders ignored, safety issues ignored, unit was not cleaned upon move in, alleged illegal activity on property, no porter to pick up trash, homeless sleeping on patios. Has potential with the right mgmt, which it does not have. Read reviews before applying. Btw having employees and friends make reviews (all 5 stars and exactly at the same time) is a known scam. Doing the work you are getting paid to do is morally and professionally... read more
Frequently asked questions about Touchstone Property Management
How is Touchstone Property Management rated?
Touchstone Property Management has a 3.4 star rating with 92 reviews.
When is Touchstone Property Management open?
Touchstone Property Management is closed now. It will open at 8:30 a.m.
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