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Touchstone Property Management

3.5

About this business

Touchstone Property Management is a full-service property management company for multi-family and single-family homes. A fully qualified team with over a decade of experience in the Dallas-Ft. Worth area, it was founded on the principal that you are “treated as if you're our only client”. Honesty, competency, and experience will not be sacrificed. On-site management is the face of your investment as an owner, and the face of a comfortable home as a resident. We care. 

Location details

15455 Dallas Pkwy Suite 600, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.590 reviews
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Jeffery Brown's profile image
Jeffery Brown 
on Google
2 weeks ago

Just ran away!!!! I rent at skyview @crawford and this is the worst management company I have ever experienced. Not only that the owner of skyview is no better , guess my expectations were too high. We have “‘Viviana Castro” community manager who is straight garbage. She has done nothing but lied to all the residents . I have a ton of emails and text messages of her making false promises. Yeah I don’t trust them and just avoid looking the way . If you decide to move to skyview @ Crawford …..bring your tool bag IYKYK Also for... read more

Jennifer Abbey's profile image
Jennifer Abbey 
on Google
4 months ago

Update to the less than professional business. Their nice replies requesting an email and a further investigation is garbage. Just like their properties. I have followed all Texas laws in order to request a copy of the lease and requested multiple times to have basic necessities. Nothing!!!! 48 hours ago I reported raw sewage pouring out of a cleanout running more than 40 feet to management 3 times and you guessed it, nothing. This time I have called the City. Slumlords for sure. 

Jennifer Abbey's profile image
Jennifer Abbey 
on Google
4 months ago

Management does not fulfill their obligations. No copy of lease and additional documents, work orders ignored, safety issues ignored, unit was not cleaned upon move in, alleged illegal activity on property, no porter to pick up trash, homeless sleeping on patios. Has potential with the right mgmt, which it does not have. Read reviews before applying. Btw having employees and friends make reviews (all 5 stars and exactly at the same time) is a known scam. Doing the work you are getting paid to do is morally and professionally... read more

Jennifer Abbey's profile image
Jennifer Abbey 
on Google
5 months ago

Management does not fulfill their obligations. No copy of lease and additional documents, work orders ignored, safety issues ignored, unit was not cleaned upon move in, alleged illegal activity on property, no porter to pick up trash, homeless sleeping on patios. Has potential with the right mgmt, which it does not have. Read reviews before applying. Btw having employees and friends make reviews (all 5 stars and exactly at the same time) is a known scam. Doing the work you are getting paid to do is morally and professionally... read more

Matt Connelly's profile image
Matt Connelly 
on Google
7 months ago

I had a leak from my ac that flooded apt while I was at work, when I came home I cleaned up and put a bucket under the ac till they could fix it, maintenance put a piece of tape on the spot and said that should take care of it, it didn't. Tha apt above mine also flooded and water came thru my ceiling in 6 spots, there are now large holes where the sheetrock fell and black mold growing. For 2 months I've been asking for help and keep getting told "maintenance will be there today" with nobody showing up or repairs made. Now th... read more

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Frequently asked questions about Touchstone Property Management

How is Touchstone Property Management rated?

Touchstone Property Management has a 3.5 star rating with 90 reviews. 

When is Touchstone Property Management open?

Touchstone Property Management is open now. It will close at 5:30 p.m.  

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