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2821 E President George Bush Hwy #508, Ste 508, Richardson, TX, 75082, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Very unfortunate that I have been trying to get in touch with Dr. Touchstone just to follow up on a prior authorization request. It was sent from my pharmacy almost 3 weeks ago. I have been calling since last week and no answer or return phone call yet. So it’s looking like next week will be week 3 without my medication. This has been going on entirely too long. Patients are going to start going elsewhere if this continues.
My GOD has given Dr.Touchstone the ability to love, respect, heal and truly care for her patients.
I have been trying for months to schedule a basic wellness visit. I was getting daily calls from an automated system reminding me to schedule but I cannot get anyone to respond to voicemails. I have lost access to the patient portal, I can log in but then I am told no patient is associated with my account. I am beyond frustrated. I have high needs kids and there are multiple things we needed to follow up on and no one will answer the phone. Now I have to find a new provider.
Very sweet and takes her time to listen. I love her and plan on brining my kid too.
I absolutely love Dr. Touchstone. Her care is very much tailored to each individual patient. She's got some holistic expertise and is not immediately pushing meds, (although she is well versed if a med is needed). She listens, educates, and partners with patients to create the optimal health care plan for you. I cannot sing her praises enough.
Touchstone Internal Medicine and Pediatrics has a 3.9 star rating with 84 reviews.
Touchstone Internal Medicine and Pediatrics is closed now. It will open at 8:00 a.m.
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