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Touchstone Imaging Keller

4.7
  • Keller, TX

About this business

Location details

601 S Main St Ste 100, STe 100, Keller, TX, 76248, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.7822 reviews
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La C.'s profile image
La C. 
3 years ago

Incredibly unprofessional and frankly medically irresponsible. I received an impersonal text Friday, midday, stating Fossil Creek was having problems with their imaging equipment and I should expect to be notified as to whether or not the facility would be able to see me Monday at my scheduled appointment. Of course, I received no further communication. I phoned Monday after the facility had been opened for over an hour and was informed that some of their systems were working and some were not, even the phone line I was call... read more

Scott W.'s profile image
Scott W. 
6 years ago

They have always treated me with courtes & respect. They have my business every time I need to have imaging done for my Doctors. These People are very caring. 

14k R.'s profile image
14k R. 
7 years ago

I completely agree with the other bad reviewers! They are all about the money. Had referral from my doctor for an MRI. I have THE best medical insurance. I can go to anyone, anywhere, anytime, for anything. This place said because my MRI was needed due to a slip and fall accident (other party is on the hook), they would ONLY take cash or some LOP form from an attorney. I don't even have an attorney yet. I don't have $900+ for an MRI at the drop of a hat. Who does? No payment plan, nothing. They refused to bill my insurance. ... read more

Sheryl P.'s profile image
Sheryl P. 
7 years ago

I have been going to Touchstone in Keller, Tx. for years for my mammograms (before it was even Touchstone) and never had any issues. Two weeks ago my husband had to get an MRI and so we chose Touchstone. We waited over an hour with the receptionist constantly telling us the technician was running behind. Ok, no problem. We understand that can happen. However, I just went in today for an MRI for myself and after waiting over an hour, was told the machine turned off for no reason. Folks, this is a scheduling issue! Once maybe ... read more

Robert W.'s profile image
Robert W. 
7 years ago

I have had three MRIs at your location this year, you have a wonderful facility and I enjoy having my tests done at Touchstone. I have had numerous tests, procedures, surgeries and so on over the years so I am not a stranger to the field. I am always a professional patient, I try not to interfere with a tech when positioning me for a procedure. On Friday evening I had an issue while having my MRI, the tech (Jenn) positioned me in a way my arm was shaking (visibly) and in tremendous pain. I also had part of the table jabbing ... read more

Carlos V.'s profile image
Carlos V. 
8 years ago

Very helpful people and great prices. Explained the prices on what it would if I paid cash and stated that it would cost more if I go thru the Insurance route. 

Heather D.'s profile image
Heather D. 
8 years ago

It was everything I would expect from a doctor's office they helped me a lot and I feel a bit better now 

Mike Z.'s profile image
Mike Z. 
8 years ago

Nurses on Narcotics. Stole and took my Dads Codeine narcotic pain medicine. Then they "freaked out" and locked themselves in the bathroom while my dad died. 

Annie L.'s profile image
Annie L. 
8 years ago

This is the best instacare and Dr. office. Everyone in the office treats you with respect, kindness and professionalism. I keep coming back for the receptionist girls because they are so sweet and nice. I also come back for Dr. Pratte he always seems to know what works best and always creates a treatment plan that works best. I have been in and out of multiple IHC's this one is by far the best. I want to say congratulations and thank you to The North Orem Clinic and how far they have gotten and they just get better and bette... read more

Frequently asked questions about Touchstone Imaging Keller

How is Touchstone Imaging Keller rated?

Touchstone Imaging Keller has a 4.7 star rating with 822 reviews. 

When is Touchstone Imaging Keller open?

Touchstone Imaging Keller is open now. It will close at 7:00 p.m.  

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