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Touchmark on South Hill

3.9

About this business

Location details

2929 S Waterford Dr, Spokane, WA, 99203, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
Sun08:00 a.m. to 5:00 p.m.
3.987 reviews
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Dana Yost Squires's profile image
Dana Yost Squires 
recommend  Recommended
4 years ago

i highly recommend Touchmark at Coffee Creek. My mothe4 has lived there for 4 years in assisted living. The staff takes wonderful care of her. I don't worry about her because of the excellent care. They keep me informed. This means alot especially now during this time in all of our lives. 

Lyudmyla Malova's profile image
Lyudmyla Malova 
5 years ago
Lyudmyla Malova's profile image
Lyudmyla Malova 
5 years ago

My mother just had a horrific experience at Touchmark rehab. My mother started declining the minute she was WELCOMED at Touchmark. We know our mother very well. She started slurring her voice and going to bed at 4pm? This was not our mother. We were able to get her to a doctors appt because we were suspicious of her condition. Touchmark sent her to the doctor appt in a wheel chair without foot pedals. Not good for someone with a back injury? When we saw her we were horrified by her condition. Rather than allow her to go to d... read more

Business response:

Lyudmyla, thank you for taking the time to bring this matter to our greater attention. We have spoken with your brother but can also contact you if you would like us to. The circumstances you describe are concerning and do not meet our standards of service. We apologize profusely that your experience occurred as it did, and we are very grateful for your family's willingness to discuss this with us personally offline. Please know we are thankful for the opportunity to continue working through this matter with you. 

Jennifer Jividen's profile image
Jennifer Jividen 
recommend  Recommended
5 years ago

I could not be more impressed by the company I work for ... as a team member here at Touchmark, I have seen the lengths it has gone to not only keep their residents and employees safe and at peace, but also to fill their hearts with joy during what is a stressful and scary time in our history. Global best practices are at the forefront of everything they do, above and beyond protection protocols are in place, and strategies to keep people relationally connected are being daily reviewed and implemented. Their core values of b... read more

Sam C Holzman's profile image
Sam C Holzman 
recommend  Recommended
5 years ago

If you are a person who enjoys helping people while also having fun, then Touchmark is the place for you. Whether you want to live here or work here, having fun & enriching each others lives is what is done at Touchmark! 

Paddy Davis Cook's profile image
Paddy Davis Cook 
recommend  Recommended
5 years ago

I’m so grateful for the precautions Touchmark is taking to keep residents and staff safe with the corona virus! The extra efforts are noticed and appreciated! The love and care you are providing to your residents is one of a kind!! Thank you!!! 💜 

Rhonda Kaye's profile image
Rhonda Kaye 
5 years ago

After 8 years of living at Touchmark, my Father passed away at age 98 in October, 2018. After pretending to care about him and our family, not one person from Touchmark could be bothered to come to his services or even send a card or flowers! This was extremely hurtful and disrespectful to my family! Touchmark has become all about the money in recent years. I will never recommend them to anyone. 

Larry Lapidus's profile image
Larry Lapidus 
recommend  Recommended
5 years ago

Everything at Touchmark bears a common fingerprint, made up of dignity, good taste and professionalism, but best of all is the dining program, which adds to this mix elegance and imagination. Executive Chef Alex Stoy deserves much credit for elevating an already excellent program to a higher level of distinction. I am not a resident, but have often been a guest, and look forward eagerly to every visit. My relative, who is a Touchmark resident, could not be more pleased, which the entire family regards as a blessing. 

Ron Jamtgaard's profile image
Ron Jamtgaard 
recommend  Recommended
5 years ago

Good food. Great amenities, and friendly residents. 

Frequently asked questions about Touchmark on South Hill

How is Touchmark on South Hill rated?

Touchmark on South Hill has a 3.9 star rating with 87 reviews. 

When is Touchmark on South Hill open?

Touchmark on South Hill is closed now. It will open tomorrow at 8:00 a.m. 

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