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Touchmark on South Hill
- Assisted Living Facilities
- Spokane, WA
About this business
Waterford on South Hill is a Touchmark retirement community in Spokane, Wash. It offers a wide range of maintenance-free residences, including single-level homes and independent living apartments of various sizes. Its health services center offers assisted living, skilled nursing, memory care and home care and home health services. Its nursing and rehabilitation program provides various services, such as specialized nursing care 24 hours, monitoring of cardiac and pulmonary conditions, tube feedings, and pain and wound manag... read more
Location details
2929 S Waterford Dr, Spokane, WA, 99203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
My mother just had a horrific experience at Touchmark rehab. My mother started declining the minute she was WELCOMED at Touchmark. We know our mother very well. She started slurring her voice and going to bed at 4pm? This was not our mother. We were able to get her to a doctors appt because we were suspicious of her condition. Touchmark sent her to the doctor appt in a wheel chair without foot pedals. Not good for someone with a back injury? When we saw her we were horrified by her condition. Rather than allow her to go to d... read more
Business response:
Lyudmyla, thank you for taking the time to bring this matter to our greater attention. We have spoken with your brother but can also contact you if you would like us to. The circumstances you describe are concerning and do not meet our standards of service. We apologize profusely that your experience occurred as it did, and we are very grateful for your family's willingness to discuss this with us personally offline. Please know we are thankful for the opportunity to continue working through this matter with you.
After 8 years of living at Touchmark, my Father passed away at age 98 in October, 2018. After pretending to care about him and our family, not one person from Touchmark could be bothered to come to his services or even send a card or flowers! This was extremely hurtful and disrespectful to my family! Touchmark has become all about the money in recent years. I will never recommend them to anyone.
RecommendedEverything at Touchmark bears a common fingerprint, made up of dignity, good taste and professionalism, but best of all is the dining program, which adds to this mix elegance and imagination. Executive Chef Alex Stoy deserves much credit for elevating an already excellent program to a higher level of distinction. I am not a resident, but have often been a guest, and look forward eagerly to every visit. My relative, who is a Touchmark resident, could not be more pleased, which the entire family regards as a blessing.
I really enjoy working at Touchmark as a NAC in Skilled Nursing . The staff are extended Family to me and the residents are just so awesome. I love listening to their stories of their lives. Touchmark has top of the line care and if you try a lot of other places in Spokane you will understand what I am talking about. I came back to Touchmark after working at another Place and Touchmark is the Best.
Loved working at Touchmark on the South Hill and miss everyone there.
Frequently asked questions about Touchmark on South Hill
How is Touchmark on South Hill rated?
Touchmark on South Hill has a 3.9 star rating with 86 reviews.
When is Touchmark on South Hill open?
Touchmark on South Hill is closed now. It will open tomorrow at 8:00 a.m.
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