TOTO USA, Inc Chicago

Laura Swetin 

on Google

4 months ago

After visiting Japan and discovering the TOTO Washlet, I knew I needed one when I got home. I stopped by the TOTO showroom, and Hailey was so helpful! She walked me through all the different options, explained what I’d need for installation, and made the whole process easy to understand. It’s so nice that TOTO has a place where you can actually see the products in person and learn about all the features. Highly recommend visiting if you’re considering a Washlet or upgrading your bathroom! 

Megan Anderson 

on Google

4 months ago

I had a great experience at the TOTO showroom! Hailey was incredibly helpful and knowledgeable. She really took the time to explain all the features and differences between the products, and helped me find exactly what fit my needs and budget. I never felt rushed, and they made the whole process super easy and enjoyable. Highly recommend stopping by the showroom if you are planning a bathroom renovation! 

Meg Ogishi 

on Google

4 months ago

I had an 11am appointment for today. I arrived a few minutes early. The door was locked. The woman behind the desk was not friendly and did not come to the door or even stand to greet me. She seemed put off by my arrival as if I had come off the street without an appointment. I said I had an appointment and she asked what I came in for. I was like “to look at toilets??” She finally stood up from behind the desk and she had a dog on a leash. I love dogs but I thought it was odd that she didn’t address the fact that she had a ... read more

Michael Harrigan 

on Google

a year ago

Last time I was at the TOTO showroom, they were in the middle of a first floor renovation and now that its done, the showroom is completely changed and more beautiful than I remember. They had everything I wanted to see on display. Thanks.