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Totally Kool Heating & Air

2.7

About this business

Location details

448 Sayler Rd S, Greeneville, TN, 37745, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
ThuClosed
Fri8:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.721 reviews
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Thomas Davis's profile image
Thomas Davis 
a month ago

Folks we try our best to get To you when it’s a busy season, you run behind from a day to a week+ during peak season. Things happen. Most booked weeks at a time We ask be patient. 

Jesse Littrell's profile image
Jesse Littrell 
6 months ago

He doesn't care about his customers been dealing with him and insurance company for a month,mostly him, over sleeping or it's to cold, always something, 

Thomas Davis's profile image
Thomas Davis 
a year ago

Google. I will be filing a lawsuit against you for Not following your own policies on what can be said in a review! As for Mr all rude! Using that language shows what kind person you are. I had unit reordered and could been installed within next two days You decided to start over. And canceled me coming out That was your choice. 

Terry Allred's profile image
Terry Allred 
a year ago

Garbage company. Cinch Home Warranty people sent them to look at my HVAC and then eventually approved the replacement and even ordered the equipment but they never picked it up and eventually now it's cancelled and I have to start all over. They never called, never showed up, just made constant excuses to the warranty company. He's either out of town, on vacation or some other nonsense. Absolute trash. I haven't had a working HVAC system since February and it's now July. I have told Cinch repeatedly that they need to un-part... read more

Brook Steinway's profile image
Brook Steinway 
a year ago

After being assigned to this company by Cinch Home Warranty, it is my opinion that the owner, Thomas gets a bad rap for things he has no control over. Our experience was great with him. It was the home warranty company that was awful. Thomas has to follow their specific protocols for the diagnosis and ordering of the parts. He has NO control over how long they take to ship or how long Cinch takes to approve of the diagnostic and source/order the parts. Thomas took the time to squeeze us into his schedule and walk my husband ... read more

Frequently asked questions about Totally Kool Heating & Air

How is Totally Kool Heating & Air rated?

Totally Kool Heating & Air has a 2.7 star rating with 21 reviews. 

When is Totally Kool Heating & Air open?

Totally Kool Heating & Air is open now. It will close at 4:30 p.m. 

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