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Total Air

4.9

About this business

Founded in 2008, Total Air Service is a veteran and family-owned HVAC service provider providing repair, maintenance, and installation services to Montgomery County. We were founded by Chad and Robin Carter beginning in commercial service & repair for many local businesses including city offices, banks, schools, and industrial offices. In 2018 Total Air developed a residential service department managed by Nichole Snellgrove, the daughter of Chad and Robin Carter. Total Air has become what it is because of our great employee... read more

Location details

11250 Thompson Rd, Willis, TX, 77318, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.9422 reviews
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Lola itsallchaos's profile image
Lola itsallchaos 
on Google
a week ago

I've used Total Heat and Air exclusively on my rental properties and home for 15 years. I had rentals from Flower Mound to Garland and everything in between. When my renter in Dallas called for service due to no cooling, I was informed there was an extra charge, as we were not in the service area. This has never been the case before, so I spoke to the supervisor. Both the original contact on the phone and the supervisor basically said it's policy and I could use someone else for "Trane" service if needed. The quote to fix th... read more

Nicole Sartain's profile image
Nicole Sartain 
on Google
2 weeks ago

Total Air & Plumbing once again saves the day! Our a/c wasn’t cooling overnight so I called Total Air at 7:30 am on a Saturday. They were able to get someone out to us within an hour of calling. Tom did an excellent job quickly locating the problem. He had it fixed and the a/c back up and running within an hour! I highly recommend Tom and the Total Air & Plumbing team! 

Kelly Bailey's profile image
Kelly Bailey 
on Google
2 weeks ago

I originally called Total Air for a simple annual AC check, but it turned out there were a couple of underlying issues that needed attention. The technician who came out was incredibly kind, professional, and great with my dogs—which I always appreciate! He took the time to walk me through everything, and showed me photos he had taken to explain what needed to be fixed. I never felt pressured—he gave me the option to proceed or take time to think about it. I really felt educated and informed throughout the entire process. In... read more

Lisa Mobley's profile image
Lisa Mobley 
on Google
3 weeks ago

Extremely fast response and Harold O'Neal was so helpful, personable and thorough! Highly recommend! 

James Reed's profile image
James Reed 
on Google
3 weeks ago

Robert was very professional and knowledgeable. Total air is very reliable and took care of my AC problem and got it back up running. 

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Frequently asked questions about Total Air

How is Total Air rated?

Total Air has a 4.9 star rating with 422 reviews. 

When is Total Air open?

Total Air is open now. It will close tomorrow at 12:00 a.m.  

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