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Tops Pharmacy

3.5

About this business

Location details

5827 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 3:00 p.m.
3.526 reviews
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Timothy Shafer's profile image
Timothy Shafer 
a month ago

After waiting in line for over thirty minutes the cashier couldn’t tell me why my insurance wasn’t covering a prescription here. Never told me they weren’t in blue cross blue shield network but charged me $100 for what should have been $10. When I found out why less than an hour later I tried to refund and they wouldn’t let me. As if people can afford to waste $100 on BS. Garbage Pharmacy and garbage cashiers that just look at you with a blank stare rather than answer questions. And forget waiting for the pharmacist he’s too... read more

Anya Phoenix's profile image
Anya Phoenix 
a month ago

4 Medications in 2 days that need to be ordered. Is this even a pharmacy anymore? -_- 

B S's profile image
B S 
3 months ago

I switched to this Tops pharmacy after Rite Aid closed, and the experience has been consistently frustrating. Every single time I’ve tried to call the pharmacy, no one answers. You get through the automated menu, press zero to speak with someone, it rings twice, and then you’re redirected right back to the same automated menu. There is no way to actually reach a person. At one point, I had to call a different Tops pharmacy and ask them to pull my prescription information from the system just so I could ask a pharmacist a bas... read more

Brian Spranz's profile image
Brian Spranz 
4 months ago
Micky Lo's profile image
Micky Lo 
4 months ago

The lines are long and by the time they get to you, your script is NEVER ready and you have to wait another 15-20 minutes. I miss Rite Aid. They were so much better 

Frequently asked questions about Tops Pharmacy

How is Tops Pharmacy rated?

Tops Pharmacy has a 3.5 star rating with 26 reviews. 

When is Tops Pharmacy open?

Tops Pharmacy is closed now. It will open at 8:30 a.m. 

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