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Top Line Auto Glass, LLC

4.2

About this business

Location details

2745 W McDowell Rd, Phoenix, AZ, 85009, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2156 reviews
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Jeremy Rymer's profile image
Jeremy Rymer 
5 years ago

Properly install my glass Instead of calling me out of the blue asking me if I need any more glass installed!! My windshield was set a 1/4" low an the passenger side. they call me and say oh we'll get your info over to the warranty department and never hear from them.. 

Taylor Owens's profile image
Taylor Owens 
5 years ago

very rude and unprofessional. need to learn manners when THEY make a mistake. how do you break someones door panel on a new car and NOT fix if for months. continously gave us the "runaround" and had the nerve to post an unprofessional comment on our facebook post when we expressed the way we were treated. 

Trenae Smith's profile image
Trenae Smith 
5 years ago

Crappy service !!! Crappy customer service , was rude and disrespectful to me 

Cynthia Peña's profile image
Cynthia Peña 
5 years ago

Definitely does not take responsibility For their actions if they damage your car. And if they do damage your car you might want to just show up every day until they fix it if not you’ll be waiting around for months to get an answer. Also, be prepared for them not to care or show any remorse when expressing your concerns or your feelings about the whole experience. According to them your one bad review is nothing compared to there supposedly thousands of happy customers 

Ashley Renee's profile image
Ashley Renee 
5 years ago

They’re very rude and unprofessional!!! They lie, take months to follow through on anything they say, they damage vehicles, they don’t call anyone back, and then when you write a bad review on your own Facebook page they try to brush you off as they don’t care cause in their own words “what’s one bad review when we have 15000 happy customers” smh I HIGHLY DO NOT RECOMMEND THIS COMPANY! 

April Skinner's profile image
April Skinner 
5 years ago
Robin Washington's profile image
Robin Washington 
5 years ago

they damaged a small part on the car. that's ok. everyone makes mistakes. They just have given so many excuses for 2.5 months on why they haven't fixed it. They never called back and I had to physically show up for them to acknowledge there was a problem. Very unfortunate. 

Billy D Docherty's profile image
Billy D Docherty 
recommend  Recommended
5 years ago

Very fast and friendly service also the price is right!!! Will use them again for glass repairs 

Bobby Brewer's profile image
Bobby Brewer 
recommend  Recommended
5 years ago

I had a windshield replaced on my work van. The seal somehow came loose and a little water came in during monsoon season. I came back to their office location and since there was a chip since their install, they are replacing the the windshield. Stuff happens but they were helpful and did an amazing job. I recommend using Top line auto glass. 

Frequently asked questions about Top Line Auto Glass, LLC

How is Top Line Auto Glass, LLC rated?

Top Line Auto Glass, LLC has a 4.2 star rating with 156 reviews. 

When is Top Line Auto Glass, LLC open?

Top Line Auto Glass, LLC is open now. It will close at 6:00 p.m.  

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