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Top Hat Fireplace Store

3.3

About this business

Location details

15005 Dedeaux Rd, Gulfport, MS, 39503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.339 reviews
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Pamela White's profile image
Pamela White 
on Google
2 months ago

In 2005 our builder contracted Top Hat to installed two gas fireplaces in new home one of the fireplaces the pilot light wouldn’t stay on and the other fireplace was fine, the builder then called top hat back to fix the fireplace, it was never resolved. Dec 2022, I wanted to enjoy our fireplaces again for the holidays so I called top hat for service and to reignite both fireplaces because I am a survived of a natural gas explosion using the fireplace’s wasn’t a big deal. Top Hat’s Service call was $125 which they failed to m... read more

Gulf Gunner's profile image
Gulf Gunner 
on Google
10 months ago

Their communication and scheduling is terrible. I do think that their work quality is good, as well as thier product selection and pricing. I will not use them again. 

Pamela White's profile image
Pamela White 
on Google
11 months ago

In 2005 our builder contracted Top Hat to installed two gas fireplaces in new home one of the fireplaces the pilot light wouldn’t stay on and the other fireplace was fine, the builder then called top hat back to fix the fireplace, it was never resolved. Dec 2022, I wanted to enjoy our fireplaces again for the holidays so I called top hat for service and to reignite both fireplaces because I am a survived of a natural gas explosion using the fireplace’s wasn’t a big deal. Top Hat’s Service call was $125 which they failed to m... read more

Jessica Mortimer's profile image
Jessica Mortimer 
on Google
a year ago

Not upfront about what they charge. Asked them to come out and give us a quote for replacing a chimney cap. After the inspection, the guy demands almost $200 from us stating that is the cost for them to just come out to do the inspection. He, nor the woman we talked to on the phone to set up the appointment, made us aware of this. Definitely won’t be using them to replace the chimney cap. 

Rosemary Stankard's profile image
Rosemary Stankard 
on Google
a year ago

They were so nice at Top Hat fireplace store. My grandson, who is on the spectrum, has been repeatedly asking to go to top hat. He even ran off one evening and went right to Top Hat. It was night, so 

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Frequently asked questions about Top Hat Fireplace Store

How is Top Hat Fireplace Store rated?

Top Hat Fireplace Store has a 3.3 star rating with 39 reviews. 

When is Top Hat Fireplace Store open?

Top Hat Fireplace Store is closed now. It will open at 9:00 a.m. 

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