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Tony Graham Lexus
- Car Dealers
- Nepean, ON
About this business
One of Canada’s first Lexus dealerships, we have been providing Sales and Service “The Lexus Way” for decades, an we are committed to being the best dealership you have ever done business with. Be our guest and experience for yourself the award-winning Sales and Service that only Tony Graham Lexus can provide.
Location details
299 W Hunt Club Rd, Nepean, ON, K2E 1A6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Had a great experience with the service team. They were professional. Handled my issue in a timely manner and accommodated me with another new car to drive while looking after mine. Thank you Chris Carey for your awesome service! 🙏🏻
Posting this experience for my father. "On ThursdayMarch 27th/2025 stopped by to inquire about the price of a rim and tires for my lexus. i knew which ones i wanted and could point them out, they wanted the VIN of my vehicle. I wanted 20inc rims they told me that id ruin vehicle, differential transmission and speedometer along with the electrical and computer, that the rims wouldn't fit over my rotors and that it would obstruct my brakes. I proceeded to my own mechanic who said that was crap, they were installed and run grea... read more
Worst customer service ever! We arrived 1 hour before closing but called in advance, which is plenty of time. The sales guy just gave us the key and said to do the test drive yourself! The car was dirty and smelly, clearly not ready for showing, but noone cared. The sales guy seemed too busy typing on his computer to answer our questions or show other better options. We had to wonder around the parking lot ourselves. Didn’t expect such poor service from a Lexus dealership. Very disappointing!
Got my car serviced here for warranty repairs. Each time the car came back with exact same issues and some more. Mr Carey and his team each time claimed they fixed the issues. Really incompetent service team in my opinion. Unfortunately not many Lexus dealerships in Ottawa but try to stay away from Mr Chris Carey and his team if you can. Communication is awful. They would keep my car and won’t communicate how long they would need it for completing repairs. Which by the way to date have not been completed. They managed to und... read more
Love the guys at the parts department!
Frequently asked questions about Tony Graham Lexus
How is Tony Graham Lexus rated?
Tony Graham Lexus has a 4.6 star rating with 688 reviews.
When is Tony Graham Lexus open?
Tony Graham Lexus is closed now. It will open tomorrow at 7:00 a.m.
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