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Tony Betten & Sons Ford Collision

3.4

About this business

Location details

3839 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.47 reviews
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Abdennor Y's profile image
Abdennor Y 
3 years ago

I have bought a ford focus from this dealer and ended up being a junk. Transmission and engine problems. Huge rip off!! Hello ****. My name is Ryan - Customer Service Manager with Tony Betten Ford. We are disheartened to see your review but completely understand your feelings towards Ford Motor Company. The Ford Focus had a long history of problems throughout the years of 2012 to 2014. Ford understands this and issued several recalls for these problems. In pulling your records I show you purchased this vehicle in 2017 but yo... read more

Abdennor Y's profile image
Abdennor Y 
3 years ago

I have bought a ford focus from this dealer and ended up being a junk. Transmission and engine problems. Huge rip off!! 

Business response:

Hello ****. My name is Ryan - Customer Service Manager with Tony Betten Ford. We are disheartened to see your review but completely understand your feelings towards Ford Motor Company. The Ford Focus had a long history of problems throughout the years of 2012 to 2014. Ford understands this and issued several recalls for these problems. In pulling your records I show you purchased this vehicle in 2017 but you are just letting us know 6 years later? Your service records indicate you have only been in our service department for... read more

Abdennor Y's profile image
Abdennor Y 
3 years ago

I have bought a ford focus from this dealer and ended up being a junk. Transmission and engine problems. Huge rip off!! 

Business response:

Hello ****. My name is Ryan - Customer Service Manager with Tony Betten Ford. We are disheartened to see your review but completely understand your feelings towards Ford Motor Company. The Ford Focus had a long history of problems throughout the years of 2012 to 2014. Ford understands this and issued several recalls for these problems. In pulling your records I show you purchased this vehicle in 2017 but you are just letting us know 6 years later? Your service records indicate you have only been in our service department for... read more

Frequently asked questions about Tony Betten & Sons Ford Collision

How is Tony Betten & Sons Ford Collision rated?

Tony Betten & Sons Ford Collision has a 3.4 star rating with 7 reviews. 

When is Tony Betten & Sons Ford Collision open?

Tony Betten & Sons Ford Collision is closed now. It will open tomorrow at 8:00 a.m. 

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