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3839 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have bought a ford focus from this dealer and ended up being a junk. Transmission and engine problems. Huge rip off!! Hello ****. My name is Ryan - Customer Service Manager with Tony Betten Ford. We are disheartened to see your review but completely understand your feelings towards Ford Motor Company. The Ford Focus had a long history of problems throughout the years of 2012 to 2014. Ford understands this and issued several recalls for these problems. In pulling your records I show you purchased this vehicle in 2017 but yo... read more
I have bought a ford focus from this dealer and ended up being a junk. Transmission and engine problems. Huge rip off!!
Business response:
Hello ****. My name is Ryan - Customer Service Manager with Tony Betten Ford. We are disheartened to see your review but completely understand your feelings towards Ford Motor Company. The Ford Focus had a long history of problems throughout the years of 2012 to 2014. Ford understands this and issued several recalls for these problems. In pulling your records I show you purchased this vehicle in 2017 but you are just letting us know 6 years later? Your service records indicate you have only been in our service department for... read more
I have bought a ford focus from this dealer and ended up being a junk. Transmission and engine problems. Huge rip off!!
Business response:
Hello ****. My name is Ryan - Customer Service Manager with Tony Betten Ford. We are disheartened to see your review but completely understand your feelings towards Ford Motor Company. The Ford Focus had a long history of problems throughout the years of 2012 to 2014. Ford understands this and issued several recalls for these problems. In pulling your records I show you purchased this vehicle in 2017 but you are just letting us know 6 years later? Your service records indicate you have only been in our service department for... read more
Tony Betten & Sons Ford Collision has a 3.4 star rating with 7 reviews.
Tony Betten & Sons Ford Collision is closed now. It will open tomorrow at 8:00 a.m.
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