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Tomikawa Sushi Bar Restaurant
- Japanese
- Irvine, CA
About this business
Location details
14191 Jeffrey Rd, Irvine, CA, 92620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 11:30 a.m. to 9:00 p.m. |
Pathetic Customer Service – This place has the worst customer service I have ever seen. The wait staff act like drones and do nothing to make you feel welcome. The manager is an arrogant jerk and is totally inflexible. He has a rule that you can't order a two item combo with the same item for both choices. I have eaten here 4 times and have had to plead with the wait staff to "bend" this ridiculous each time. THE LAST STRAW WAS ACTUALLY BEING LECTURED BY THE MANAGER about how if he bent the rules for me he would have to do i... read more
Worst service ever – If I could give this place zero stars, I totally would. We had a party of 7 and they decided to charge us 30% gratuity. Are you effin' kidding me? I'm happy to pay 15-18% (the server, Nina, was very nice and sweet) but 30% is a little presumptutious no? When we pointed out the unethical addition to our bill to the girl at the front desk, "Machele", she got very rude and said, "well it's not my business." Little girl, if you work there and you want to keep customers happy and coming back, you better make ... read more
Will NEVER go there again!!! – Manager was VERY RUDE. Be careful if you're using a coupon! He didn't honor the coupon on the bill and tried to convince us he did. He argued with us while standing at the cash register and punched in random numbers on his calculator. When he finally realized his mistake, he didn't apologize and just shoved us the bill. He made no eye contact and ignored us when we gave him money for the meal. The waiters/waitresses were nice but the manager was unbelievably rude and makes the restaurant not wo... read more
worst service ever – ***DO NOT EAT HERE UNLESS YOU WANT TO CONSTANTLY FLAG DOWN AND BEG BEGGING YOUR SERVER FOR SOMETHING YOU DONT HAVE BUT WANT. way too many things went wrong when my friend and i ate at this place. 1. we sat at the bar, my order was taken by the sushi chef, but my friend wanted to order a chicken and rice dish. we waited about 15 minutes for the server to come, we finally had to ask the sushi chef to call the server. The chef yelled at the server, i think he was enforcing a reminder to serve all guests inc... read more
Tomikiawa Irvine, Worst Japanese Restaurant Ever... – Worst Ever !!! Don't know why they are still in business. Check this out! Had a coupon for "Buy one combo platter get one free" only good between 3:00pm to 6:00pm. We sat down at 5:55pm, the hostess said they would honor the coupon. We waited 5 minutes for a server. Now we are over the 6:00pm deadline. So guess what, they denied it. Good thing I had him check with the manager. So we got up and left. Do you yourself a favor and don't waste your time at this restaurant...
Worst Japanese Ever! – I did not try Tomikawa since its opening due to lousy review of its service and food quality from my associates, although it is located within a walking distance from my house in North Irvine. Unfortunately I was lured by a "25% discount coupon and decided to give a try today. What a freaking mistake! I went there with 2 kids around 4:30 in the afternoon because I had an evening appoinment. Starting was good that a waitress informed there were having "Summer Special Happy Hour." Hmm I thought I could s... read more
My wife and I like to have Japanese food about once a week and we decided to try Tomikawa yesterday. In short, I am still upset at the experience that I am taking the time to write this review. The menu is overpriced for the food and the service. The service is the worst I have ever experienced and the young manager is unprofessional and argumentative. I think he is the owner's son, but that should not give him the right to be rude. Sushi was not very fresh and the udon soup was near cold. We witnessed SEVERAL other tables a... read more
Worst service and rude manager – The manager is really extremely rude. He has an attitude and seems like he thinks hes the best. However, the chubby fat man was really rude and the sushi was not as good as people say it is. Last time I ate sushi that was like old. This place is not recommended to anyone especially thoses who hate poor service. If i could give no stars i would give none. Too bad.
mockery of a restaurant! – poor service and food: Forget getting refills for water. Treat it as a place where you have to grab the servers for every little need including taking your order, asking for the check, and boxing the food yourself to take home. Only thing of merit is the large non-traditional selection of rolls.
Frequently asked questions about Tomikawa Sushi Bar Restaurant
How is Tomikawa Sushi Bar Restaurant rated?
Tomikawa Sushi Bar Restaurant has a 4.1 star rating with 1,211 reviews.
When is Tomikawa Sushi Bar Restaurant open?
Tomikawa Sushi Bar Restaurant is closed now. It will open at 11:30 a.m.
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